Holiday Inn Express & Suites Alcoa (Knoxville Airport) by IHG

Location and breakfast were great. the only thing that would be great is it would be nice to have a few more places outside to rest and relax.

Superb

I loved the location. There was nothing that I did not like about the property.

Location and non-smoking policy. Great breakfast too!

Location Little dated

Bathroom toilet ran constantly. Had to turn it on and off manually

Stayed two nights and they never cleaned the room or brought towels

Superb

Easy check in. Great for airport travelers

Room smelt like mold and made sleeping for the note a task

Bed was hard, but overall I would rrcommend.

Oh this place is dirty dirty. Carpets fully stained, the small laminate area in the rooms haven’t been mopped in who knows when. Like feet dirty if you walked outside dirty but you’re just in your room. Toilets come pre pubed, bathroom moldy. The bed had hard spots that I’ve never felt on a mattress before and it was really confusing but I was too afraid to investigate under the sheet so who knows what it was. Hotel will either need to have renovations immediately or just close.

Tarra and Bethany was great

The sound in the rooms was very loud, I could hear everything that was being said in the other room and it really interfered with my rest. The room was cleaned, but not well. The TV was dirty and there was a lot of dust. I like this hotel chain, but I didn't like this one.

Exceptional

The hallway carpets could use replacing

The staff was exceptionally kind The hallway carpets could use replacing

Breakfast was amazing

Good breakfast

The man who checked us in the first night was super snarky. But everyone else we dealt with after that were great!