Holiday Inn Express & Suites Alexandria by IHG

Floor in bathroom and hallway of room was dirty. Front desk staff notified

Great

LOUD

Prices in Alexandria are too high.

Pool could use some maintenance

The property was clean and well maintained.

no housekeeping service for three days.

Good shower head and adequate water pressure, better than we've dealt with lately in the same areas. Breakfast was better, although the hotels need to put a dress code for in place for the guests. Not everyone wants to see your night gown.

Exceptional

The TVs were very difficult to operate

Amazing staff

Nice place to stay. Ac wasn’t the coldest

The breakfast was tasty and had variety; the biscuits were especially light and fluffy. This is Louisiana, you need a coffee pot in the the room even with 24/7 coffee available in the lobby. A hook on the back of the bathroom door would be helpful.

I was charged for a stay at the hotel that was already paid for by a booking service

The room is large and very comfortable. The bed and pillows were sooo comfy. The breakfast was one of the best I’ve ever had at a hotel. Such a wide variety of choices.

Staff , accommodations , breakfast All was good

Checked in after working 14 hours- I was tired. Checked in- elevator not working- manager trying to work on it. Room was in top floor so had to use stairs. Got to room- ac not working. Front desk person came up to look at it. She decided to move me. Another trip down stairs. Manager said she wanted to go look at ac- wasting my time- I just wanted to get to room but she held that up. Finally got room changed- another trip up stairs. I am not happy with my stay there because of the inconsiderate manager and no elevator I wished I had stayed elsewhere

Facility was very clean. Breakfast was great, room selection was nice.

Clean and convenient. Staff was super helpful and friendly.

Clean rooms. Great breakfast. Helpful staff. Easy check in and check out.