Hotel Pentagon South

Breakfast was need more variety.

You don't see a lot of other people there

Clean very clean

👍

Excellent

The staff was very professional.

One of the best experiences I’ve ever had. Thank you!

Staff is outstanding. The property needs some TLC, but it's ok.

Everything met my expectations, the room was a little out dated but clean and there were signs of small updates thru out the hotel and the room I stayed in, I would consider staying again when in the area

Shower didn’t work. Normal elevators didn’t work. No pool. Staff was nice. Room was clean. Parking was convenient.

Very old & outdated. Elevator did not work & we were on the 5th floor. Breakfast was fine. Would I go there again. Only if I had NO OTHER CHOICE. I do NOT reccomend!

Elevators were inoperable and lobby restrooms closed

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Clean room and satisfied breakfast!

The room is clean. However, I am not sure if the vent is centralized or not because I couldn’t find any ventilation fan. The towel rod is broken and crack on the wall of the shower tub. I hope the guest elevators will be fixed soon for easy access and not the single service elevator for everybody use. Breakfast is decent.

Staffs are very friendly

Both elevators were out of service so we all had to use the only service elevator. The wait was long every-time we wanted to go somewhere or return to room.

Calls to front desk to get it sorted. Took hours to resolve..main elevators were not working and had to use service elevators. Breakfast is OK, neither great nor bad. Restrooms in lobby were out of service. The room key wasn’t working for the room they initially assigned and had to come all the way down to get it sorted and go back and it was little inconvenient given the regular elevators were not working. Overall not a great experience.

Staff was great and very nice they were great! It was clean but the walls had obvious repairs and just looked terrible the room and hotel for the most part seemed really outdated. the ac hardly worked in our room . my In-laws didn’t have hot water at all in their room. Only elevator that worked was the service elevator that you had to get to by going through the kitchen in the main lobby. If you own a large vehicle I suggest finding somewhere else to stay if you don’t fit in the parking garage. We canceled reservations for the entire weekend taking an $200 loss because my wife didn’t get the insurance unfortunately. So after our Thursday night stay we decided to check out and booked into the best western in Fredricksburg couldn’t be happier. Maybe in time it will get better but I will not be returning anytime in the future.

The property is under new management. And are going through remodeling. We had to use the service elevator. They didn't have the shuttle to Pentagon City. But the employees awesome.