Hilton Garden Inn Atlanta North/Alpharetta

Always quiet and safe with very friendly staff. Highly recommend!

the restaurant told us to go somewhere else, they only prepared snacks

todo excelente 100% recomendado

Room was clean and as expected. Staff was unhelpful, difficult to contact or find. They didn’t inform us ahead of time that they were repaving the parking lot. After parking exactly where the front desk told me to, my new shoes got ruined by uncured asphalt.

They COULD transfer me to a manager when asked but DID NOT. They COULD have a manager CALL me back when I left a voicemail BUT THEY DID NOT even though i told them it was URGENT. End result? My sweetheart had to SIT in the LOBBY for over a half hour UNABLE TO ENTER THE ROOM WE PAID A LOT OF MONEY FOR, until I arrived. I will never stay here, or ANY HGI, again. (I even told them I would not unless they had a manager speak to me asap - they did not care enough to even get on the phone). Also, the pool was not clean enough & hall carpet torn up (but the breakfast was good & asian dude running it was terrific).

Customer service was top notch. The 1 woman when I checked out was not a pleasant experience. She tried to turn her attitude around, but it was too late‼️ The property needs a renovation. Cracks filled with puddy and hardwood in the bathroom was loose‼️

I especially want to recognize Keisha, Loraine, and Luise. They went above and beyond to accommodate our team, always greeted us with a smile, and provided outstanding customer service throughout our stay. They truly made a positive impression on all of us. The only minor issue we experienced was a slight damp, humid smell in one of the rooms. However, it was a small inconvenience compared to the exceptional service we received, and the staff handled everything with professionalism and care. Thank you for making our business trip such a great experience. We truly appreciate your hospitality and look forward to staying with you again the next time we're in town!

Hotel is conveniently located in the technology corridor. The interior is quite dated. Walking down the hall to my room it was clear there was little to no air circulation, along with very dated carpet wrinkling up. The carpet should be replaced as it poses a trip hazard. Once I got into my room, it was clean although it had a bit of a musty smell and was quite warm, again with no air circulating. Once I turned on the air conditioner it didn't seem quite as muggy, but still not a fan of that old used room smell. I personally would not choose to stay in this hotel again unless there were no other options nearby.

Great property …it’s just gonna need renovations soon.

I stayed for work. It was what I needed for a short stay

Good.

Would come back.

The room was a bit dated but everything was clean and in working condition. The desk staff was super helpful.

This place is no hilton. It's more like a super8. Not clean, not well equipt, not well maintained. It's bad. Staff is rude and put out by doing their jobs. It's horrible. Stay elsewhere, anywhere else.

The staff at the property were polite & greeted us every time we arrived to the property. Breakfast was not the best I’ve eaten at a Hilton hotel. There were many selections available for full breakfast, Most items were overcooked. The room & linen was clean, the carpets throughout the property were badly stained. Hallway carpet on the 6th floor was lifted and very dirty.

The only trouble is the 518 room we had smells like old mildew like the floors need a good disinfecting. Not so cozy when it’s stinky.

Gentleman that helped me checking in at night (he was tall, had an hat and suit on) was a great staff.

No complaints.

Hotel is not kept up as well as a normal Hilton hotel. Ceilings were damaged in our rooms and the hallways, the carpet in the hallways was bunched up and tearing up.