Hilton Garden Inn Atlanta Northpoint
About Hilton Garden Inn Atlanta Northpoint
Located in Alpharetta, 18 miles from Atlanta History Center, Hilton Garden Inn Atlanta Northpoint has accommodations with an outdoor swimming pool, free private parking, a fitness center and a shared lounge. Among the facilities of this property are a restaurant, a 24-hour front desk and an ATM, along with free WiFi. The property provides free shuttle service, and luggage storage for guests. At the hotel, all rooms include a desk. All rooms in Hilton Garden Inn Atlanta Northpoint are equipped with a flat-screen TV and free toiletries. The accommodation has a terrace. Guests can use the business center or relax in the bar. Truist Park is 20 miles from Hilton Garden Inn Atlanta Northpoint, while Cobb Energy Performing Arts Centre is 20 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
Reviews
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The property had no working ice machines except in the kitchen. We were not told you had to sign a list for room cleaning and that housekeeping was the only way to get towels and they went home at 11:00 pm. When I talked to the clerk on duty on Friday night, he said if I wanted towels, I should have been back before 11. We were not told that ahead of time, so we got no towels, because he said he could not leave the front to go get them. Yet when I arrived that night, he was in the kitchen. Overall, the staff was okay, except for him. None of the staff were overly hospitable. We seemed to be more of an imposition, than a guest. I will not return to this hotel in the future, nor will I refer it to anyone else.
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Great staff!
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The pool had a diaper at the bottom of the pool. The only thing I liked was the breakfast.
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Ice makers are out except 5th floor
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THE WORST.
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Room was clean, staff helpful. Ice machine not working on my floor.
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Good for overnight stay
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The location, cleanliness, bed was comfortable. The facilities were old and needed some maintenance.
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Terrible experienc
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Quiet atmosphere Not enough carts to carry the luggage at checkout.
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The hotel was clean, the bathtub was Not acceptable, they say they refinishing them. The staff Excellent smiling, helpful and True customer service oriented. Morning clerk very respectful and helpful.
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Plumbing issues. Flushing the toilet was loud and went on for a long time. Water is unsafe to drink. Really nasty taste. Went and bought some at the store. Shower had weak pressure. But the staff was amazing.
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Well I did send Hilton Honors a complaint n nobody from the hotel gave me an apology beside that no front desk help , I did had to looked for them, the room the bathroom bath tub looks dirty. Is a shame because the hotel is beautiful n great for the price, mostly is a great hotel!
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It was ok
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stay here often. always super accommodating staff. very clean and quiet rooms
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Evening staff was iffy, I had a paid reservation and a 10pm checkin, called them ahead to let them know. Was told they're overbooked and they weren't sure they have a room for me... weird. They said the same thing once I arrived at the front desk. Then figured out they do have the rooms for me. The clerk at teh front desk, wasn't trained on how to speak to guests. Was nice but super confusing. He sounded like a security person asked to fill in at the front desk. Morning staff was much better. These types of places are not hotels in any sense of the term. They're just a place to rest your bones where you have no place to stay.
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I booked I got to the hotel after driving almost a hour to get there and they didn’t have any rooms available 😡😡😡
