Hyatt Place Amarillo-West

We stop through Amarillo about twice a year and we have stayed at so many different hotels in the area. After this last visit we decided this Hyatt Place is the only place we will stay from this point forward. It is so clean and roomy and my kids love the breakfast. It is TRULY the best property in the area and we have compared a LOT of them!

Location was nice for what we needed. The continental breakfast was not worth the money.

I only get to stay at a Hyatt Place once every two years and this location was everything the experience was desired to be. The helpful staff, clean space, unbelievable breakfast, spacious and modern room, top notch amenities…this location couldn’t do anything better than they already have. Incredible one night stay and wish I could have stayed longer. Well done guys. Two thumbs way up.

There is one drawback, though. The room doors use built‑in digital card scanners, and the mechanism is surprisingly heavy. When the doors close, they shut with a loud thud. If people are coming and going in the hallway, it can easily wake you. I didn’t notice this issue at the Hyatt Place we stayed at in Eugene, Oregon, so it’s something Amarillo could definitely improve.

Delicious breakfast

Room was great. Pool was very nice, but could've stayed open longer than 10p. Breakfast left a lot to be desired. Very basic buffet. Would rather have paid extra if it meant having more options. Over a very nice stay. Also, very easy access on and off the interstate.

Great stay and fast check in process!

Cleanliness: 1) The room level hallway clearly had not been vacuumed in a bit. 2) There was a live and active spider in my room. 3) Mold had begun to form on the caulking in the bathroom. 4) The bath towels were on a very high shelf inside the shower. I was not able to reach them!!

Great overnight stay.

Great stay

The bed was comfortable and the AC was quiet. One negative was the Wifi was spotty, and I had trouble with a Zoom meeting.

Property was comfortable for a 1 night stay. Staff were very friendly. Breakfast is $8 per person and had a good spread of options.

Just passing through, everything was clean and there was a good amount of space in the room. Staff was very friendly and helpful. Stayed on the highest floor and the room was nice and quiet.

Lot of restaurants nearby some eve walkable. Only bummer was fire alarm going off at 12:30 a.m. and just as we got dressed and gathered valuables it stopped. Better safe than sorry

Staff made the stay!

They now charge for breakfast. Won’t be staying here again.

The facility was clean and smelled better than most hotels. The breakfast should’ve been complimentary due to the price of the rooms.

Poor knowledgable staff, could not help with providing answers to reason why i have been denied my stay. I was having plumbing issues at the house and was told that i could not stay even though my room had been booked and paid for because i was a local and if it is not an emergency, then i will be denied.

Clean

Great hotel stay. The staff was very friendly and helpful. We had complimentary coffee and breakfast. We were traveling a long way and were thankful for a very comfortable stay. Will definitely stay again when in town.