Tru By Hilton Amarillo West

Nice place. Will stay again if in the area.

Clean room and free breakfast

Clean room great staff

both the check-in staff and checkout staff were extremely courteous. It makes a big difference after you been traveling all day to have a nice staff. Welcome you to your hotel.

Check-in was quick and easy, there was plenty of parking available, even with our Expedition pulling a car hauler with our Jeep. The hotel was clean and quiet. We loved being able to walk through the adjacent parking lots to Red Robin for dinner. The kids enjoyed the pool table area where we played a couple rounds of pool and watched soccer on the TV. Our room had two queen beds and was clean and comfortable. We loved the shower products provided from Not Soap, Radio. Although we did not travel with our dog this trip, we noticed how pet-friendly this hotel is. There were water bowls and treats near the main elevator, and we saw several furry friends checking in. Even with many pets around, we never experienced any issues with cleanliness or noise. The first-floor ice machine area was convenient, with buckets, cups, and a water bottle refill station available. Breakfast was a highlight! The kids loved the fresh pancake station, oatmeal station, and yogurt station with lots of topping choices. There were also eggs, sausage patties, bagels, juice, and more. We normally choose hotels with pools when traveling as a family, but for a quick overnight stop, this hotel is worth it. The cleanliness, comfort, and dependable breakfast make it an easy choice. This was our second stay within a year.

I would definitely stay here again.

We have been here several times before a d will always pick this spot. Always clean rooms, nice staff and great parking.

Breakfast was basic but good. The in house products in the rooms were very nice. I always like trying new products. Staff was friendly and helpful. The lobby was fun and cheerful. We would stay again.

Good property to stay at.

Very nice staff. Very helpful. Enjoyed the room, very comfy beds

The breakfast was very good and room was clean

Nice property

Nice place. Our sheets weren’t clean when we checked in but they replaced them in a timely manner.

Have never used this brand before but will definitely stay here again.

The only issue was the breakfast in the morning. There was no pancake or waffle option available, even though there was a sign for it. That was a shame because traveling with kids, hotel pancakes / waffles are something we count on and know they’ll eat.

Great place to stay at. Also, very pet friendly. Front staff kind and helpful, breakfast was great.

The hotel is very clean, it must be fairly new. When we checked in, without telling us, they charged our credit card an extra $25. The next morning I asked the front staff what that was about, and was told that it is to cover incidentals and that once I check out, it will be reversed. I told her that I have traveled all over the world and stayed in many hotels, and I have never had a charge like this before. Otherwise, breakfast was nothing special. The set up for making pancakes was not there at all, and there was no waffle maker. There really was a very small selection of food. I would not stay here again, and based on this experience would probably avoid TRU in the future.

Very nice room and bathroom, comfortable bed and pillows

Nice property. Wish the breakfast area was located somewhere other than the front door. And wish for more variety of breakfast items.

Upon arriving we got to see Prairie dogs next to the hotel. Checking in was easy. The breakfast has plenty of options to choose from. The room was clean from the get go. The staff was pretty nice as well.