Embassy Suites by Hilton Anaheim North

My room wasn't ready, so when I checked in, I was given a temporary room that had one less bed than I had booked. The bathroom had multiple leaks—in the shower and around the base of the toilet. While the cleaning was passable, the hotel is in urgent need of renovation. The only upside was the pool, which was covered and had convenient operating hours. This was a family trip. Unfortunately, I do not recommend this hotel.

Clean and nice staff

Clean room

Most beautiful establishment I’ve been to in a while !! I will be staying here everytime now! My family loved it, plenty of room!

Breakfast and location some areas in the room is showing its age … just a little bit more of tlc

It was a nice location and the amenities were good. Arcade a little over priced I liked the indoor pool and the rooms you can see the whole inside and look outside from the balcony

I had a great stay. This is my 3rd time coming back. Love the service and hotel and its friendly staff.

The AC wasnt running well and the elevator was malfunctioning, but everything else was great

The breakfast and the ambience Old, falling apart, sink gave off smelly sewage smell. Our room never cooled below 78 degrees.

Good

Clean hotel with nice a breakfast in the mornings

Exceptional

Very good

Disappointing

Superb

The hotel is older, but the rooms are large and the food was great. The staff was extremely helpful. The power had gone out and the system that makes the room keys was down when I checked in. The staff was walking guests to their rooms and checking in regularly to see if we were okay. It was hot inside and they were still assisting with a smile on their face and positive attitudes.

They allowed children under 16 into the pool area with no adult supervision.

Exceptional

Usually Embassy Suites are worth the money, but this hotel was not. Older interior with ripped flooring and dirty chipped bathroom. Would not stay here again. Front desk rep must’ve hated us or what, she put us right at the elevator & didn’t care for our request.

The room we were assigned a smell so bad we asked a replacement 5 minutes later. Next room’s smell was still present but tolerable. The tables had a sticky substance as they were really wiped down. Floor had dirt and piece of old food near the corners. Two lights didn’t work. The main bed was stable. There were maybe 5 pillows (including the extra in the closet). The temperature controls didn’t work. Unfortunately the list could go on and on. I’d like my money back but they won’t do that. The wasn’t that cheap but worse than cheaper hotels. This is a terrible hotel. Avoid it at all costs.