Courtyard by Marriott Chicago Arlington Heights / South

Convenient location for my travel to the area. Acceptable facility, in need of maintenance.

It was a very nice place to stay, clean and comfortable, quiet.

Our stay was wonderful would recommend it 100percent . Our room was very clean.

Very cheap move, very cheap. Little of remodeling won’t cover dirt and old fixtures.

I guess maintenance doesn’t work on the weekends— totally booked so could not get a different room. Toilet was hooked up to HOT water . Seat was constantly wet from condensation. Room was overly warm- could hardly stand to be in it long enough to pee let alone the other….. git in late Fri night so didn't call for maintenance until 5:30 am Saturday morning. Heard nothing back from message left at front desk and no one showed up Saturday. Let them know I was not happy when we checked out Sunday morning.

Clean room and nice staffs. The building needs a better maintenance like door 3 was broken and does not lock so people can get inside. The room itself is very good.

There is only one elevator and that is all the way back long walk

Good location for all. Everything near by I want.

The property was clean and well maintained. The staff was exceptional, they addressed all of our concerns in a timely and most pleasant manner.

While making the reservation, I saw that breakfast was listed as included. However, when we arrived, we found out that breakfast was not actually included, which was disappointing. In addition, the room did not have toothpaste among the provided toiletries. I hope the hotel can improve the accuracy of its booking information and ensure that essential amenities are available for guests.

Room was clean and well maintained, pool was heated and clean, staff was amazing! So helpful and accommodating! 10 out of to recommend!

For a reasonable price, this hotel gets my Five Star rating. Close to everything and convenient if you need to stay in the NW suburbs of Chicago. Very clean with comfortable beds and the staff was top notch. We visit friends in the area frequently and this will be our go to hotel in the future!

The carpet was dirty. Selection of food limited because cooler was not working. Toilet was so low, you would think you were in an elementary school. Furniture in lobby very worn and cracking. Would not recommend until they upgrade.

The rooms are nice but the water pressure in the shower and toilets is very poor. Hot water was not a sure thing. The staff is extremely friendly but we received no housekeeping the first 3 days and then only after complaining. The interior courtyard is nice and so if you can get a room with that view I would recommend it.

The only issue was that the room was cleaned only once during our four-day stay, and we had to ask for towels because they weren't replaced or replenished with clean ones; I think it is very important to keep in mind that fresh towels are needed daily.

I loved the patio outside for our room, and the barista at the Starbucks was really sweet and did a lot to make us feel cared for on a special event trip. Everything felt really old, dirty, and worn down. The deadlocks kept auto popping on our door which made it hard to properly close when leaving. There appeared to be a blood stain on our curtain. We had no microwave in our room which was terrible as I needed it for medical reasons (as the guest of honor) and our fridge didn’t work which resulted in us losing over $100 of food.

Everything was nice

Location Mold in the shower, worn out bed sheets, deferred maintenance, marked up walls, bags of garbage on floor of ice room, loud neighbors every morning at 6 am.

Older property. Housekeeping cleaned every other day; no towel or coffee refresh done on. Off days. Dreary. Poor TV reception

Normal