Holiday Inn Express Chicago NW - Arlington Heights by IHG

The staff was friendly. The room was clean and the beds and pillows were comfortable. The breakfast was good.

Breakfast was great and the staff was very friendly and helpful

Excellent staff, clean rooms, and extremely quick check in. The only thing we missed was waffles in breakfast. They don’t offer it but they do offer pan cakes.

We always love to stay here when available when in town for work. 2 thumbs up

Staff was polite, helpful and room was clean and guiet.

Room was fine. Front desk was a complete nightmare. Would not stay here again.

Xxxx

Very good

We were disappointed. We didn’t have hot water to take showers before we headed out. There was an issue with the water heater. Secondly the wifi service was awful and unstable.

The air conditioning was not cool. We woke up one morning to no hot water. When I tried to call the desk the phone did not work

Hotel is in a decent area within 15 min from airport and most dining or shopping needs.

It was very clean.

Breakfast was the standard fare. Eggs/sausage/biscuit & gravy, and a pancake machine, which was a nice touch. The coffee machine in the breakfast area brews from freshly-ground beans one cup at a time. It's slower than siphoning pre-brewed coffee from a carafe, but tastes a LOT better and was worth the wait. The warm cinnamon rolls were unexpected and yummy. Would have liked see yogurt among the healthy offerings, and the fresh fruit option (apples only during our stay) was not-so-fresh. Every apple in the bowl was badly bruised, and one of them definitely appeared to have gone bad, which was unappetizing.

Everything was good for what I was needing it for.. thanks

Very clean

It’s a little dated and shabby but generally clean and the staff were helpful. Not really a walkable area though so limited options for food.

Good hotel!!

Very nice and friendly staff N/A

No shuttle even though site says so. Very disappointing, had to uber a lot!