Red Roof Inn Chicago-O'Hare Airport/ Arlington Hts

Toilet leaking, told clerk at front desk, he told us: put a towel over the water Tv not working ( turn on and off by itself) No fridge, I asked for an iron, to borrow or I could rented, he told they didn’t have any. Terrible, not recommended.

Mold in the bathroom. Roaches

Very accommodating staff is super friendly We had a problem. Which could happen anywhere the chain on the toilet broke again that could happen anywhere but the best part was the maintenance guy was there in less than an hour and it was fixed and it works perfect now that’s the only reason I brought it up not that it broke was how fast how fast they fix it.

However, finding hair all over the bed, sticky floors, rust stains in the bathtub, numerous bugs, an extremely noisy air conditioner, and a very dirty carpet was simply unacceptable. These cleanliness and maintenance issues made the stay quite unpleasant. It was first and last time for the Redroof.

Bed bugs Bed bugs

Place is/was disgusting.

The room was not cleaned properly, and the air conditioning was not working. We requested a different room, but the replacement room was even worse than the first one. I couldn't sleep the whole night and ended up sleeping in my car because I had no other option. Every other room was fully booked. This was a very disappointing experience, and I expect this issue to be addressed.

Todo es un asco yo mismo limpié la habitación porque no conseguí otro hotel para quedarme la noche

The a c Dirty sheets. Nasty appearance of bathroom

The staff was friendly & helpful & the room clean. Problems with the room were: electrical outlet by bathroom sink didn't work, I couldn't get the air conditioner to power off so I had to unplug it, & the tv made a static noise every few minutes while on.

Checked in but did not stay. Did not feel safe to stay there.

The location being close to the airport and the price The room smelled like old cigarettes, the beds were stained and we found 2 live cockroaches. The staff did nothing about it after or offer a refund whitch i should be fighting for cuz we were there for only 5 minutes before high tailing it out of there

Fue mi peor experiencia en un. Hotel sucio por todos lados, vidrios en el piso de la habitación, ventanas completamente sucias, hormigas en el piso del baño, realmente fue un desastre en todo los aspectos

Nothing Very dirty. Strong tobacco smell. No water to shower. Overall uncomfortable experience. I payed through booking and were asked to pay again and the property plus a 50 usd deposit.

I do not want more emails from booking.com

Nothing here is appealing My room was infested with roaches and centipedes. Staff is not helpful and unwilling to help with room swap.

Rooms are dirty, sheets and curtains are stained, pet hair all over the box spring cover (I did not bring pets), roaches everywhere, no in room fridge or microwave, housekeeping won’t come even when requested, laundry personnel very “upset” when you request fresh towels, toilet clogged for 1 week of my stay, WiFi is non existent, and the “security” deposit doesn’t get refunded after your stay like they say it will. Save yourself the headache, or set your expectations extremely low. The only good thing about this stay were the front office staff who are friendly and helpful to the best of their extent.

They charged me $50 and told me that it was just going to be a hold on one of my cards and would be returned to me when I checked out and I never received it.

Clean room Close to stores

I would not return to this property