Quality Inn at Arlington Highlands

The room was clean enough except for the restroom. The bathtub seemed to get clogged while each of us showered. The staff was nice and location was great for us.

The carpets need a serious cleaning, more variety of breakfast items, and extra blankets provided for guests

No microwave in the room and the refrigerator was not working, asked for a different room, got it still in a handicap room. Lol smh. Smell of mildew. They even put a hole in the wall in the restroom to insert an incent, to burn for the smell. Air unit was dirty, stains on the walls that looked like blood and some looked like someone thump a boogie or blew there nose on the wall. No hangers where in the room ,no iron had to ask for it. Said that the desk is 24/ 7 and it was not. Back door open to anyone to come in. Smoking right at the back door, Marijuana smell everywhere. Then this is what happened next, I had switched rooms then all of a sudden the office clerk tried to get into the room. Beating on the door breaking in with some type of metal object, with some lady looking in like we had done something wrong, looking at us and I did not have on the proper clothing with the door open violating my privacy all the way round. I over paid to stay there for 6 days for business reasons. And for breakfast for get it. Nothing to drink and only bread and a waffle. Lol. Elevator not working, lol. How are you even able to run a hotel in this upscale entertainment district. Saw the manager the next morning trying to apologize about the break in. Said that he forgot to change my name to the new room. Reason, probaly because when he did it he was on the phone talking to someone in his native language, not sure if it was business or personal. And he had told me to wait over 10 mins

Not clean clean

Our room was very nice and clean.

Clean room

Charged me even though the hotel was booked to capacity then refused to give me refund

The room was very good and clean.

If you like traveling on budget or like to save a penny this is a good clean place to stay. It's safe and clean. Primarily its centered around Highland shopping.

People all outside partying and smoking weed. Whole room smelt like weed all night. Music in parking lot til 3 in the morning vibrating the windows

I like to stay in this hotel because is in a very good area, restaurants, stores shopping malls, safe make my stay easy

Bugs

The staff The stains, dirty corners, flimsy door and old decor.

Good

We checked in, found bed bugs all over the mattresses in all 3 rooms and checked out with pictures, they assured a full refund, I'm watching my card for the money back No bed bugs

Checked out after an hour of checking in, people were smoking weed right outside of people’s door. There’s cockroaches everywhere, the pictures on Expedia need to be updated cause it wasn’t like that in real time.

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Everything on point ☝️

That it had wifi, Room was in a bad condition sink top was broken, the side table was broken lamp didnt have working plug ins, smelled like sigars

Clean room stuff was great. Breakfast was good.