Embassy Suites by Hilton Crystal City National Airport

Très bien

Yes everything was wonderful. Will definitely be coming back.

We enjoyed our stay here. The staff was kind and helpful, the rooms were very comfortable, and the location was close to everything.

Clean and spacious rooms and good amenities

The hotel was dirty and had a bad smell. The room was not properly cleaned. The rooms were big and they offered to spray air refreshers but the carpets need to be clean or replace. I would not stay there again or recommend.

El estacionamiento es muy caro $50.00 por noche

It really helped and saved me from getting sick. The check in staff, looked to find us a different room so I could go lay down and rest when our original room wasn't ready yet. They were AMAZING

Public transportation and restaurants are within walking distance. Good breakfast variety every day

The Staff was amazing

The staff were great. Very accommodating and the rooms were clean and well maintained. Great location close to the metro (one block) and the national mall. Good restaurants in the hotel and close by. Lots of options.

The general manager, Kevin, was highly engaged with us during our stay. His team was great in all areas - breakfast, cleanliness, helpfullness. The hotel is near the Pentagon City metro, making it easy to get anywhere in DC area in a short amount of time. Only negative is there is no pool base on state's lifeguard requirement.

Easy going

Our room had several issues: we found a roach in the bathroom, it remained humid throughout our stay, and the air conditioning unit constantly dripped water. We also had to request sheets and a blanket three times, waiting over an hour for delivery. This experience fell short of my expectations for Embassy Suites. I hope management addresses these concerns, as I’ve always considered this brand dependable and would like to feel confident staying here again.

Awesome breakfast in a relaxed setting. Great airport shuttle. Room needed a bit more lighting.

Clean rooms, good location and friendly staff!

We appreciated Embassy suites upon our arrival back to Washington DC. We appreciated the shuttle from the airport and the suite was large enough for our family of five. The breakfast in the morning was good with a nice variety of food and it was wonderful not to have to go out and search of a meal first thing in the morning. The staff was very helpful upon check-in and in bringing us extra towels, and ice. The only thing that I would improve was that the air-conditioning unit didn’t seem to cool the room and it was a little warm and stuffy for the night. It was nothing terrible. Our family just likes it cooler at night.

We stayed at this hotel 3x it’s our go to ever since we stumbled on this place good price staff is amazing a good breakfast which is included in the price of hotel.

Our only complaint is the bathroom size. The toilets are low and the tub is small but other than that A-1...

The suite was very clean and the staff eas very nice. Two complimentary drinks at the bar was a nice treat and the breakfast was slightly above average. The room was so hot and humid even with the AC turned as low as it would go. The $50 for parking is absurd considering how much the rooms cost. The whole town has very limited parking so that in general was just very frustrating. If the price point of this place was a little lower id consider staying again.

It was a somewhat hotel! Staff was amazing! Only thing that was tough was the doors. There is only one way in and out. The side doors are just fire exits and an alarm will sound. I bring my dogs and I like to use the side doors to avoid as many people as possible. Unfortunately their side doors aren’t functional for everyday use.