SpringHill Suites by Marriott Austin Parmer/Tech Ridge

Everything was good for our stay. No issues noted.

The elevators were broken our whole stay. The beds were very hard and uncomfortable, especially the sofa bed. The breakfast was ok.

Perfect love it

The elevator was down Since I checked in until I checked out it doesn’t fix

The elevator was fixed when we got there. The breakfast was good - significantly more than a continental breakfast. There were eggs, breakfast meats, waffle station, and more. It would have cost more for me to take my family out to a decent breakfast than the room cost us for the night. Check-out is noon and late check-out is generously offered at 3pm. The location is close to many stores, restaurants, and an urgent care that we unfortunately had to visit (but had a good experience at). The room was very small, cramped with the furniture even - but I would definitely stay there again.

Housekeeping was also poor/inconsistent, the room was only checked once during the 4 night stay. Perhaps this was a fluke or a temporary issue. However the other hotel amenities were nice - there was a nice gym and pool, and complementary breakfast was good.

Provide free parking and free continental breakfast. Breakfast was actually pretty good with a variety of options to choose from

Good Stay for me and family, Highly recommend!

Parking was good. Room and property were not good. Upon entering the hotel front desk, no one was there, they appeared out of the back after waiting a few mins and always had a sign posted basically saying be right back. The elevator smelled like vomit when it wasn’t covered by a perfume smell, once that faded it was awful. Our first room had a disgusting chipped and rusted bathtub and black mucky hair in the drain and the floor by the door entrance was dirty. We did ask for a new room and that one wasn’t much better. Behind the toilet had water damage and black mold. The bathroom shower had something removed from the wall, assuming a soap dish and the remanence of that was still on the shower wall. The bedding was stained and the floors were poorly vacuumed, if vacuumed at all. I didn’t feel comfortable taking my socks off. There was also no phone in the second room we had and some wall outlets did not work. Over all the property is lazily maintained, dirty, and feels more like a run down motel than a holiday inn. The only positive was the breakfast not being terrible, although with the cleanliness of the rest of the property I couldn’t confidently trust it. This trip has put me off to staying at future Holiday Inns and I will not recommend the brand to others in the future.

Everything was great but the room was warm even with the AC unit at the lowest setting, we had to purchase fans to try to cool down the room further

Everything was nice. The room was clean, the staff at the counter was very accommodating with my room preference and the breakfast was good, options were provided (hot bar), and the parking lot was decent, well lit too.

Great stay

Elevators were out of order the whole weekend.

Everything was good the elevator didn’t work my whole visit

The check-in was very quick. The staffs were very helpful and friendly. Breakfast was great and had enough free paking space.

Was not overly costly. Super clean. The pool could be a bit warmer.

No hay palabras para describir todo estaba excelente la próxima vez lo volveré a rentar

Room was clean & kept up. Only thing I wish was that room service was every day instead of every other day. Area where hotel is located has a lot of restaurants to choose from. Overall good hotel & will definitely be booking again when needed.

Late check out. My room smelled great

Overall, good stay. Clean building and room, also good room layout. Only two cons: poorly lit room & dirty pool.