Baymont by Wyndham Austin University Area

Do not stay here! Rooms don't smell clean plus had to cancel my reservation because the restroom had black mold. Breakfast was not included since they're under construction.

Not well kept, bed bottom mattrrss sheets terrible dirty, food all behind bed, did not feel safe, 1 star

Property is being restored and was better than before

We ended up getting to the hotel pretty late at night so I guess all the two beds for non-locals were taken, and the front desk guy was trying to help us get into a room that I guess he felt was more safe near the front, but I really needed two beds with the amount of people I had so I ended up getting placed in a “ local” room and I can definitely see why he was trying to put us in the front where it was safer right when we got inside of our hotel room we had forgotten something in the car when we went out to get it there was a local smoking crack right outside of our hotel door the inside was very gross not the cleanest. It had sheets instead of blankets each bed had one pillow it was overall just a very low quality hotel. I would never stay here again.

Worst experience in any hotel ever, no cleanliness, my toddler found a used condom under the bed, people consuming fentanyl all around the hotel, no towlettes, no breakfast and horrible management treatment l, still waiting on my full refund

The parking lot was dirty, broken glass everywhere, trash, people fixing their cars. That place looked like a junk. Once in the room… the door didn’t close all the way, if I would have stayed I would have had to move a dresser in front of the door to feel safe. The bedding had cigarette burns (the room was a smoke free room) and it might have been stained, but it looked dirty. The bathtub had hair in it, I doubt it was even cleaned. What made me leave was the mold all over the ceiling and walls of the tub/shower. I went back to the lobby and said I couldn’t staying in that condition. The receptionist agreed to cancel my reservation. Well it’s been a week, I have no money back, and now the hotel does not even answer. I’m really hoping hotels.com will step up and help with my reimbursement.

Great stay this time...also felt safe

Floor needed cleaned- no hot water.

Much better than the last time I stayed...looks like the property is under going renovation and is being cleaned up from all the loitering and soliciting. I'm amazed by the transformation

Pictures online are misleading

horrible everything

Room was dirty. Mold everywhere (ceiling) no towels, toilet paper. Loud noises throughout the entire night. Loud banging on the door from crack heads. Definitely need money back. Was not a good experience at all

Nothing Everything

The price Everything! It was unclean and had a bad smell. Too many sketchy people outside.

Travelers beware; this hotel is riddled with addicts and drug dealers. don't be fooled by the pictures- the rooms are awful. shower head was missing, there was graffiti INSIDE the room, broken deadbolt, just horrible all around

Manager is very nice and helpful

It smelled ,they have roaches , rooms were not in for shape, tile was coming up with blades underneath

Good

Hotel room reeked of alcohol and cigarettes. There was a completely naked boy standing on the balcony when I pulled up to park. Someone kept banging on my hotel door late at night. I did not feel safe. Hotel advertised that breakfast was provided when booking. However, when went to the lobby for breakfast I was told the hotel stopped serving breakfast months ago.

Nothing is good Called before coming to hotel and the staff at front desk kept me on hold for 15min and disconnected the call. When came to the hotel for check in no one is available at front desk after waiting for 10min we left for different hotel. Bad management ever I had.