Embassy Suites by Hilton Austin Downtown South Congress

Location was great. Will stay there again just know what to expect.

The hotel seemed tired (out dated) and parking was ridiculously expensive..$50.

excellent service, excellent Food, great location.

Breakfast

Great stay in Austin. Incredible location and helpful staff

We stay here every year when we come to Classic Game Fest and they never disappoint. The staff is great!

It was good stay!

excelente !

Rooms clean, awesome breakfast, especially staff at omelette station. Downside is the parking garage, definitely affected overall rate. Was told that elevators not working as of recently but I stayed at this location approx 3 years ago and had same issue! The stairway is dark and scary, had two children with me. Prioritize repairing at least one of the elevators, in meantime al least add good lighting to stairway.

I’m

Parking garage is not attached and there is only 1 handicap. The food bar was really good as the standard Embassy experience. Hot food. However, the omelet line had only one person so there was a long line to wait.

Hotels.com only said "parking available". The hotel actually charges $55 per night to park in the garage that is not connected to the hotel, so you had to walk back to the hotel. Not a big selection of TV channels and had several channels showing the same shows. The breakfast was awesome! Omlet stations with a huge spread of food.

Convenient onsite parking was a definite plus, although it came at a cost of $350 for our four-day stay. The complimentary continental breakfast was made even more enjoyable by the friendly and attentive staff, whose hospitality elevated an already pleasant experience. The evening cocktail hour was, as always, a refreshing way to unwind after a day of exploring Austin. Overall, I highly recommend staying at Embassy Suites when visiting Austin. Between the exceptional service, comfortable accommodations, and thoughtful amenities, I would absolutely book here again given the opportunity.

El servicio y la amabilidad del personal fueron excelentes. Aunque las instalaciones son un poco antiguas y algunos elementos de la habitación no funcionaban al llegar, fueron reparados con rapidez. La ubicación es muy buena; sin embargo, considero que debería remodelarse las habitaciones para ofrecer una mejor experiencia

Omelette chef, and separate breakfast area! Get down there early, it closes right on time and you will miss a great breakfast.

First room smelled very stale and musty; but front desk staff promptly moved us to another room that was much fresher. Still need the furniture to get a proper scrubbing or replacement altogether.

But the staff was extremely professional and even went ahead and called Hotels.com for me to sort everything out. Very comfortable stay. It was close to everything.

This poor hotel is in major need of a renovation!

Our stay was very nice. Stuff is nice and friendly, breakfast was great and restock till the last minute, free drinks and snacks at the bar 5:30-7 was so good. All our requests were answered promptly.

The parking situation was odd ($55 per night for self park). We were told to leave our car out front and take our luggage to the room before parking. This was good because it was too far to schlep them from a block away. They really need valet or someone directing traffic because once you get in line you’re stuck. The Line hotel across Congress St bridge has valet parking for $56 per night. I asked if they did anything for birthdays and the front desk woman said “well what do you want?” So I said I was just asking, if not it’s fine. She asked if we wanted a higher floor I said ok, but I’d prefer to just have a lake or city view (I had booked a King suite but it didn’t say what the view was online). We ended up with a lovely view of the parking garage from the 7th floor. Overall the stay wasn’t bad because we weren’t there much. It was centrally located, low price but I wouldn’t stay there again.