Embassy Suites by Hilton Austin Downtown South Congress

But the staff was extremely professional and even went ahead and called Hotels.com for me to sort everything out. Very comfortable stay. It was close to everything.

This poor hotel is in major need of a renovation!

Our stay was very nice. Stuff is nice and friendly, breakfast was great and restock till the last minute, free drinks and snacks at the bar 5:30-7 was so good. All our requests were answered promptly.

The parking situation was odd ($55 per night for self park). We were told to leave our car out front and take our luggage to the room before parking. This was good because it was too far to schlep them from a block away. They really need valet or someone directing traffic because once you get in line you’re stuck. The Line hotel across Congress St bridge has valet parking for $56 per night. I asked if they did anything for birthdays and the front desk woman said “well what do you want?” So I said I was just asking, if not it’s fine. She asked if we wanted a higher floor I said ok, but I’d prefer to just have a lake or city view (I had booked a King suite but it didn’t say what the view was online). We ended up with a lovely view of the parking garage from the 7th floor. Overall the stay wasn’t bad because we weren’t there much. It was centrally located, low price but I wouldn’t stay there again.

Our room was on the 8th floor and it was terrible!!! I’ve stayed at Embassy before and it was never this bad. The room smelled awful. It was a pungent mildew/mold smell that you could not get rid of. Then there were no blankets for the sofa bed. Pool was tiny and overly crowded

Rooms are beat up and in need of a remodel.

The room we had was very clean and we had housekeeping go in daily to replenish towels and make the beds. Staff was very nice. I’d stay again

We loved our stay here. Upon arrival, staff was very friendly and welcoming. Jonathan was the one who helped us at the from desk. He was very kind and helpful. The breakfast was delicious. Our room was nice and spacious. The bed was also very comfortable. Would definitely stay here again.

A nice suite for the family for a martial arts tournament.

We did a one night stay here for Father’s Day and it was enjoyable. The room was clean, lots of towels and the breakfast was hot cooked and delicious. The pice was better than most for the location, I highly recommend staying here

Nice

We stayed one night here in July. We were pleasantly impressed with this hotel. Parking was easy. Check in was easy and they checked us in early without any issues. There is a happy hour during the early evening where they offer two adult beverages per adult and all other nonalcoholic-alcoholic drinks are free, as well as some snacks. The included breakfast buffet was the best included breakfast buffet I’ve seen. The eggs tasted like real eggs (as opposed to the runny tofu-filled eggs that are often found at buffets). The hotel was very close to congress bridge where the bats emerge at night (side note….the bats were hugely underwhelming and not worth the time waiting around for it to happen…I wish we had skipped that). We would absolutely stay at this hotel again.

Lo único que estuve 2 noches y 3 dias y uno de los días no limpiaron la habitación, lo demás bueno

The hotel was beautiful, the staff was amazing! Close enough to everything to walk. Will be coming back for sure!

Amazing

Great breakfast! Spacious room. Central location.

It was a beautiful, clean hotel, and the breakfast was great. The layout and design of the hotel was awesome.

The hotel is outdated. The rooms are nice but damp. The parking was good but they charged $50 a night but we were not told that.

Great room, great service, great location. Enjoyed happy hour, snacks and breakfast. We will stay again the next time we're in Austin.

Very nice hotel, guest services was quick to respond for extra blankets and towels. Breakfast is provided, and guests are able to enjoy two alcoholic drinks at the hotel bar. The room was clean and very comfortable.