Extended Stay America Premier Suites Austin Austin Airport

The air conditioner in room 131 was not working, it’s to hot in Texas for that not to be noticed.

The room got dark They charged me 2x for one night and won’t refund the mistake. No airport shuttle.

Perfect Quite and Great Location

No breakfast! It Was a lie

A little opener either in a drawer or magneted to the fridge would be helpful. Other than that everything was great.

La propiedad está algo deteriorada y huele un poco feo

the location is good! the property is pretty new, the parking lots are enough for all people to stay. very close to the airport. the window and door are tight! you won't hear the flight passing by. There is no hairdryer included, we have to dry our hair with the towels, and go back to the car, use the heat A/C to blow the hair. There is breakfast provided, but the selection is very limited!

Clean room

The location , the staff The first room had an awful smell. We told them, and than they moved us to another room, that the AC didn’t work well, so the room was difficult to sleep but we didn’t say it to the staff because it was the second room already that we asked to leave.

You get what you paid for! No problems with anything and staff were nice.

Location was close to airport. Half of the wall power plugs didn’t work..

Everyone here was so helpful just overall amazing place Accommodation and very helpful the entire stay

Any time I'm in Austin, this is my go-to. The staff is always so helpful

Nothing Nothing employee to check me in. Ended up sleeping in my car after waiting 45 minutes and all the number over and over with a few other people on the lobby

While waiting for my Uber to pick me up after checking out, I urgently needed to use the restroom. To my surprise, I was informed by the front desk staff that there is no public restroom available in the lobby for guests. They explained that the lobby restrooms had been removed because some guests left them in a messy condition. As a paying guest who spent approximately $120 per nights as business trip . even if only for a few hours during a transit stop near Austin Airport, I find it unreasonable that there is no restroom available for guests in an emergency situation. Access to a restroom is a basic necessity. Hotels have housekeeping staff to maintain cleanliness, and I do not believe a hotel of this standard cannot afford to provide and maintain a lobby restroom for its guests. This was a very disappointing experience because the room itself was nice and clean. Unfortunately, due to this policy, I would not recommend this hotel to business travelers or anyone who may need restroom access before or after check-in and check-out, because there is couples block hotel or INN for extra $ 20 or offering same price .

The location, very comfortable like to a home N/A

Very easy and nice stay here

For an extended stay property you had a cook top in the room but no plates or silverware or coffee cups or coffee maker. You had a microwave but no plates.

very clean room always nice to have accessible kitchen