Studio 6 Extended Stay - Austin, TX - Northwest

Easy to book. Upstairs.

Everything was clean and nice but bathtub had a lot of mold around the caulking.

This place has awful customer service and canceled our room even when we called ahead of time to let them know we would be behind on time. The man on the phone let us know he would still have the room available and when we pulled up to the hotel he locked the front office door with the open sign still showing. We were two women traveling alone at night and this caused us to have to drive around an unfamiliar place hoping to find a hotel for the night. Would not recommend this place if you want a safe and easy night after a long day of traveling. 0/10 experience.

The room was a little smaller than I expected off the photos. Our sheets had suspicious stains and asked for new ones which they brought. Mirrors gave the room a dingy look and need replacing. Price was good but I probably won't be back. Not any fault to the facility but there are some... interesting characters in the area.

It was expensive but better the woodsprings!

A horrible hotel in all accounts. Please don’t refer it to anyone!

N/A

Everything was good clean room no complaints staff was great .

There were more cockroaches in the room then the number of rooms on the property. The front stove burner was broken and the hood system over the stove wasn't working at all the light or the suction.

Okay for a night, if you are comfortable with roaches!

Bad

The location The property is run down. The clerk charged me after paying thru booking.com. Now we have to wait 3-5 business days for a refund. The bed was a full not a queen. The bathroom was disgusting

The front desk person, Alex lied to me about a requested room not being available then changed her story that they didnt have cleaning people to clean it. I will not be back.

Roo

Very friendly and I love that they are pet friendly

Exceptional

Disappointing

n

I was given keys to a room, exhausted and not attentive although there was a towel on the table I sat down resting my arm on the table to find a fluid that cause a burning sensation to my arm. I went into the bathroom to wash it and found the bathroom dirty and used I then looked into the shower to find used wash cloths and used soap bars in there as well as hairs in the tub. disgusted by my findings I then wondered why the bed was made up to perfection. I pulled the covers down to find dirty sheets as well as food crumbs on the sheets along with pubic hairs. i headed to the office and on the way found the attendant who issued me the keys I tried to confront him to look at the room and with the pics. he immediately agreed that I had an issue as there had been four previous customers complain about similar issues that day. I was offered another room and then a return of funds if not satisfied with the second room. the second room was cleaner which isn't saying a lot it was run down with wore out stained sheets. but it was late, I was exhausted and hadnt much choice of finding another hotel at that hour. I would never return as I have to assume its a LOW END NO TELL MOTEL. and the side walk or pathways steps and balconies are filthy. Take a visit you wouldnt want to walk those balconies with your shoes. I dont know how to add photos but do contact me and ill text them better yet just make a visit and inspect a few rooms.

A/C wasn’t that cold. Takes forever to get hot water. TV only worked on one channel.