TownePlace Suites by Marriott Austin North/Lakeline

I like the kitchenette feature complete with dishes, pots/pans, glasses, etc. There was also a table with 4 chairs so that you can actually sit down to eat When we walked into the room, I noticed that the toilet had been running for sometime because the toilet seat was wet from condensation. I got it to stop. But in the middle of the night, I woke up to a loud screeching sound that repeated every 30 secs. I finally realized it was the toilet running again. Then in the morning there was another loud sound coming from behind the wall. No other time. I reported the toilet, the bathroom vent that didn't turn on and the room phone wasn't connected. The vent was never fixed Also the shower is walk-in, no tub, half glassed in. So water would get on the floor We used the laundry room. Don't open the washer to add anything once you start it, it will shut it down. The manager will need to unplug it to reset it and you will need to pay again

Clean great room staff great

My stay was nice. I was very pleased with how friendly the staff were, I wish they would have done housekeeping as often as I had asked, which I asked every other day. Breakfast food could have been less fake but it was a nice stay

The rooms were clean but the ac is in a motion sensor! 100 degree weather to return to a room that’s 77 degrees. Then same while sleeping the AC turns off because I’m sleeping and not moving around the room. I have never seen this! I travel a lot.

The stay was great. The staff was wonderful and the facility was very clean. My only criticism is there is no desire to use the pool, because no shade is available, not even a few umbrellas with tables.

I reserved three rooms at a very reasonable rate. All the rooms were spacious, clean and accommodating. I especially appreciated the walk-in showers as we had two members of our party with a disability. I didn’t partake in the free breakfast, but I was told it was satisfactory Overall,, it’s definitely a worthwhile stay if you need a place in Austin just a little outside some of the busier areas.

$11.50 to park in the parking lot is a bunch of crap other than that nice hotel

Peaceful relaxing environment, comfortable rooms, centered to shopping areas.

Very clean

Excellent lodging in "new" area of town. Comfortable place to stay for extended stay. Nothing

The room was very nice and the bed was very comfortable. The bathroom fan ran all the time and it was noisy. We asked if it could be turned off and they said no..

My family and I stayed for an evening. At first glance, hotel is clean and smells clean. Staff was attentive and nice to work with. In my room the only downside I had about my evening was that the sofa bed had leftover crumbs inside. If the cleaning staff could incorporate vacuuming the sofas that would be great. The pool had debris but was still nice. Overall, this was a good stay! Room was comfortable and clean.

When I booked the hotel from Expedia, the listing said the parking was free. Then I checked-in to the hotel & the hotel charged me parking fee. The manager refused to give me a refund. I was charged for Wifi even though hotel staff assured me I won't be charged for it since I used free wifi during my stay. This hotel pushes false charges on customers after they check-in. So, I won't recommend it to anyone or stay there again. When I was checking out, the front desk staff admitted that I shouldn't have been charged at all, since Expedia still said free parking for guests in the listing and there was a note that said I shouldn't be charged for the wifi since I did end up using the free wifi. She tried to cancel the charges and couldn't, so she called the manager and the manager said no. So, she ended up apologizing to me and said it was now out of her hands since the manager was her boss and she had to follow his instructions. She told me the manager had said for me to send an email to the manager if I wanted a refund. I sent the manager an email and did not get any response or refund. This hotel scammed me. So, I won't stay there and I won't recommend it either. People should aware of these issues with this hotel and be careful when making reservation at this hotel.

Mr. Troy he is super nice and helpful, thank you sir very much.

Breakfast was good, nice and warm and tasted great. Everything was nice and clean, workout area was nice also. Everyone was helpful and nade the stay great. Room was clean and beds comfortable. Would recommend

Hotel was fine, but nothing to write home about. They did not have the room I purchased from booking.com. They said your website in not accurate because they do not what I purchased. The room I purchased from booking.com was a King Suite. They did not have any King suites in the hotel. So I got ripped off and had to stay in a queen suite at the same price which was uncomfortable.

nice and clean. friendly staff. a/c unit needs maintenance as a little too loud.

Everything Nothing

Clean room. Weird that they only have queen beds. Shower knob was almost completely broken.