TownePlace Suites by Marriott Austin North/Lakeline

Have stayed at this location many times traveling on business and never disappoints. Thank you.

The cleanliness, the distribution of the suite, the breakfast was fresh. The AC unit of the bedroom was not working. We reported and they provided us with a stand fan. I would have expected a change of the room or a discount on the rate, but it didn't happen. Anyways, the rest of the experience in the hotel was good.

Nice and convenient place to stay. No complaints! Room clean, staff nice, breakfast smelled good (we had to skip it.) Great location.

Passable

Flawless stay, clean rooms and great breakfast.

Exceptional

Room temperature kept way too cold

Great place to stay

Had a great time there! Will be back.

Great people, clean rooms, very comfortable. The bathroom door would not close. The TV only showed half the channels,

Superb

Great location, front desk staff is exceptional, Queen suite was spacious with a separate bedroom and separate closets. The full size kitchen with stovetop, microwave, fridge, cookware, utensils and coffee maker were exactly what I needed. Very nice pool, gym and outside BBQ area. Showerhead and microwave are difficult to reach if you're shorter than 5ft. Hubby had to help me. Cookware isn't nonstick and doesn't include a skillet to cook. Large suite with queen bed was hard for us to share. We're used to a king bed and for a room that size, it would have been better. Fridges in both rooms weren't properly cleaned so we cleaned ourselves. My group didn't enjoy breakfast although others seemed to be happy. Issues of running out of coffee, spills, hygiene behaviors of guests. Need hand sanitizer in breakfast area. Pool maintenance is questionable. Need to improve filter and cleaning schedule. Didn't smell chlorine at all. Lots of debris in pool from plants/vegetation. A group of guys brought loud speakers for their music so we left. Loud quests stomping over both rooms made it difficult to rest.

Showerhead and microwave are difficult to reach if you're shorter than 5ft. Hubby had to help me. Cookware isn't nonstick and doesn't include a skillet to cook. Large suite with queen bed was hard for us to share. We're used to a king bed and for a room that size, it would have been better. Fridges in both rooms weren't properly cleaned so we cleaned ourselves. My group didn't enjoy breakfast although others seemed to be happy. Issues of running out of coffee, spills, hygiene behaviors of guests. Need hand sanitizer in breakfast area. Pool maintenance is questionable. Need to improve filter and cleaning schedule. Didn't smell chlorine at all. Lots of debris in pool from plants/vegetation. A group of guys brought loud speakers for their music so we left. Loud quests stomping over both rooms made it difficult to rest.

The cleanliness . I reported to staff manager that there was broken glass on the ground, where the pool was mind you, this was 9 o’clock when it opened the pool and it didn’t get cleaned up till around 9:45 kids were still playing in the pool and we’re at risk to harming their selves. It’s a very bad look for family orientated place. I don’t see myself returning .

It’s a very bad look for family orientated place. I don’t see myself returning .

Exceptional

I like the kitchenette feature complete with dishes, pots/pans, glasses, etc. There was also a table with 4 chairs so that you can actually sit down to eat When we walked into the room, I noticed that the toilet had been running for sometime because the toilet seat was wet from condensation. I got it to stop. But in the middle of the night, I woke up to a loud screeching sound that repeated every 30 secs. I finally realized it was the toilet running again. Then in the morning there was another loud sound coming from behind the wall. No other time. I reported the toilet, the bathroom vent that didn't turn on and the room phone wasn't connected. The vent was never fixed Also the shower is walk-in, no tub, half glassed in. So water would get on the floor We used the laundry room. Don't open the washer to add anything once you start it, it will shut it down. The manager will need to unplug it to reset it and you will need to pay again

The area

Clean great room staff great

Excellent stay. Comfortable clean rooms. Excellent customer service ice. Very attentive. Awesome breakfast@! I wished to stay longer. Very quiet and relaxed atomsphere