Pier 5 Hotel Baltimore

Exceptional

Beautiful Hotel with wonderful restaurant...

Disappointing

The staff were really nice and made us feel welcoming. The location is on the middle of the attractions we wanted to go to and near the stadium. I didn't like the rooms. Our first room had a really strong odor in the room, the lights didn't work and the wires on the lights were out exposed! I don't think the room was checked nor was it cleaned prior to our stay. We got moved to another room, however after the first night I started getting red marks on my body after every night. We found little bugs that looked like ants on the table and bed during the 3rd night and by then we were ready to be checked out! Im not allergic to anything nor do I have any medical problems (only 23) that would explain the marks on my body. I would not stay at this hotel again even if you paid me! I feel like I threw the $900 down the toilet at this hotel. Unimpressed.

I got the breakfast package and on both days of my stay there was no breakfast at all. I paid for something I did not receive. It was very inconvenient considering I had a toddler with me. The reason I bought the breakfast package was to not have to worry about going out and getting breakfast.

Very good

Closest to the water port or dock. The balcony door was in bad shape, hard open, worn out almost broken.

The hotel is located in a great spot in the inner harbor area and had a beautiful view on the water. Friendly staff. Decent happy hour. Parking garage is also conveniently located next to the hotel. I would definitely stay here again!

For 2 nights in Baltimore, this place will suffice for what you need. It is in the heart of the harbor, so everything is within walking distance. The rooms were clean, and the staff was friendly and personal, though we didn't need much. The huge bonus is the parking lot!

No place to plug in and charge my phone. The balcony had a nice view of the a/c units. I feel like I was catfished when comparing website photos with actual stay.

Staff was most friendly, company was very clean,

I'm feel great and safe.

Good,

My son & I stayed here for one night, we were in town to see a baseball game. Hotel is in a great location, our room was spacious, clean and comfortable. Angel, the manager, was so friendly and welcoming! Would definitely stay here again and recommend it.

Great location in the Inner Harbor. Large room, super comfortable bed and pillows, quiet, great shower. Minor quibble - Wish they would have volunteered the WiFi login when we checked in. By the time we realized we didn’t have it, it was too late to bother.

Very nice hotel but you do have to pay for parking, it is for 24 hours so that was nice to explore downtown. Also breakfast was very good but expensive as well.

The facility was clean, but this beautiful hotel needs a facelift! A good facelift. It looks very old and outdated which made it seem dirty, which is unfortunate. It is located in a most beautiful area and houses two very nice restaurants. I really didn't interact with the staff that much, so I can't really speak on that too deeply. I did not like that there were not any DO NOT DISTURB signs. I did ask the night guy about it and asked him my room not be cleaned, to which he replied he would handle it. They came and cleaned anyway, and didn't even leave tissue paper, which I had to ask the night guy for that same night I asked housekeeping not to clean especially because I asked them not to clean, and he had to look very hard to find tissue paper. It looked like he might have borrowed a roll from somewhere. Not a big deal, but it kind of is at the same time. We ended up having to use Kleenex the last morning we were there. Also, the hallways, and elevators were VERY HOT. Would I stay there again-maybe. I now know what other options I have.

The room was very clean and the staff was very nice, I never got breakfast lol too tired I was there to see bts I also never used the balcony since I wasn’t there that much but overall had a great experience!!!

Missing staff upon arrival, strange odor in lobby, needs updating, poor breakfast presentation or selection. We had to eat breakfast in another location.

I reserved a room 4 months before my arriving and got there 2pm however they gave me a room with terrible view with dusty air-conditioning unites. I choose this hotel for the location and view over the port but didnt work.