WoodSpring Suites Baltimore White Marsh - Nottingham

It was not horrible. It just was not for me. The staff was awesome!

Terrible,tv not working internet not working. Bad bad experience

It was easy to navigate and I appreciate many quick food options around in the area. Staff was almost NEVER at the front desk, making me wait for long periods and overall just seemed over it. Room was also not thoroughly cleaned, just surface level. I genuinely think there was a feces stain on the floor, and weird syrup spots on the sofa. The ac also seemed dirty because it made me sick whenever I was in the room.

dirty and smelly. stains and gunk on the floor. bed had hair all over it.

They cancelled my reservation without any notice. Due to overbooking. I showed up and all they had was an apology and advised to go search for something else.

Yes it was not bad. The location was really good for me

Bed have plastic on them. Pay the extra $20- $30 for a better room

Room needed repairs. I told them the bathroom sink drain was leaking and they never fixed it.

Would recommend to anyone looking for long term stay.

Understaffed leading to limited checkin availability

To make matters worse, the staff checked us into a room that we had already declined, despite clearly communicating that we did not want it. Additionally, there was no working phone number to reach the front desk, making it impossible to contact anyone for assistance when issues arose. Overall, the experience was frustrating due to the inaccurate listing, lack of cleanliness, and poor customer service.

The staff was very friendly ,and the property very clean ! NA

The staff and the property was so clean ! NA

Started out with a non working key and getting our room switched, staff was super helpful and did what they could but the second room was just as dirty, hot water was scarce and there were freaking roaches!!! That is where I draw the line. STAY HERE AT YOUR OWN RISK. ⚠️

The staff was good

When I ask the woman about could I have more towels she said to me that they didn’t have any more towels and when I ask when will they get some more she said she didn’t know. As a matter of fact she said to me you should have gotten some when you first came in the room as if I’m going to use the same towels over and over again, something I don’t even do at home. I can’t speak for anyone else but one thing for sure me and my wife promised ourselves that we will never come back to this dump ever again. In my whole entire life this is the worse hotel we have ever been in. We really would like a refund.

A good place to stay. Suite came with a full size fridge, microwave and stove stop. Just note there are not cooking utensils or plates if you want to make your own meals. It is in a great location about 4 minutes ride to the mall and avenue.

Even though I had pre-paid for my room through an expedia booking, I was told my reservation was not valid and that there was not a room for me. On top of that, both Expedia and the Hotel decided to keep my money and refused to issue a refund even thought they did not have my reserved, pre-paid room available! I attempted to check in at 7:30pm the night of my pre-paid reservation to no avail. Legal actions are being taken against both Expedia and this particular hotel. Beware!

Room was utterly DISGUSTING! Hotel management didn’t seem to care. Asked for toilet paper, was told they were out. Three days after checking in, I was told that the room I was in wasn’t supposed to be rented due to it needed renovations. Other guests were SUPER loud ALL hours of the night. Again, staff didn’t care. NEVER again will I pay that amount for a gross hotel!

Place was so gross. We did did not stay there we left and found another hotel an hour away.