SpringHill Suites Houston Baytown

Amazing people and good and hospitable

Beautiful property, very clean, very updated. We really enjoyed it. Would definitely stay again!

The staff was amazing & friendly!

There were only 2 ice machines and only 1 worked for the whole hotel. There was only 1 set of washer/dryer. The dryer broke halfway thru our stay. We were there for a baseball tournament and this made it more difficult. The rooms were good.

great workers, good amenities, everything on point

On our first night, we discovered trash and dirty socks behind the towels in the restroom. The A/C was malfunctioning all night long. There were no other rooms available to switch to. They did manage to move us to another room the next day, and again we also found trash in that room. The front desk promised us a discount for the first night, but when we checked out, they couldn't honor it. Not cool when you make a promise to a customer. I won't be coming back here again.

We had a leak in the bathroom when we checked in and within monitors we were moved to another room. The staff was excellent

Great place to stay!

Very clean and modern. Took a while for the room to cool down and for a room that sleeps 6 I would have loved an extra bathroom

Superb

Our daughter got married this weekend and this is where are our out of town family stayed. It was convenient.

Everything was wonderful!! Except the pool water was cloudy.

Was decently clean, breakfast was ok Was charged for incidentals and still hasn't been taken off and then another 40 dollars the day I left. No reason for it and plan if its not removed I'll seek a lawyer

Great room for families!

There is false advertisement online it's says there is a jacuzzi but there was none on the property. The pool was filthy and merkey dark color the fountain did not work. The toilet in the room was broken. And house keeping never came and our sheets where dirty. They also said the restaurant and bar was open on weekends and it was closed.

Exceptional

Location, indoor pool

Very nice and Clean Everything

Loved my stay at this Springhill Suites. It was clean, quiet and comfortable. The staff was very friendly. This was personal travel but I do travel a lot for work and stay in really nice hotels. This one ranks way up there on the “I’ll stay here again” list!

Wish there would have been a hook or two in the bathrooms for hanging wet items.