Home2 Suites by Hilton Bedford DFW West, TX

Very nice and clean. Had the AC turned on for me. will always stay here

Befor we came we we told the property was a late check out l. J had an event to attend, but my husband is disabled in the room. So The harassed him and lied and said they had no more rooms and had to leave, that room had been checked out to someone later. 3 min later I booked a room at the same property same room/unnecessary spent money. I would have paid for the extra hour. Check in time wasn’t for 2 more hours. My husband went downstairs and they rekeyed the room. We paid for a room that was only needed an additional hour I suggest no one stay. I’ll call corporate also. I’m not what was wrong with front desk clerk, but she kept laughing. What the hell is funny. Totally unprofessional and immature.

Room was very clean , room arrenyqaa very helpful. Front desk clerks were very nice and helpful!

The room was clean and very nice. The breakfast lacked a lot. They were out of things most of the time and while the staff was nice they did not seem to be very attentive

Our experience at this property was completely unacceptable. We observed blatant, unmonitored illicit drug use by guests in public areas like the pool, creating a major safety concern. The front desk was consistently abandoned throughout the day and morning; staff used a generic "helping other guests" sign to hide in the back office, and when we raised legitimate issues, they openly mocked our frustration.Furthermore, management seems to completely ignore safety codes and brand policies, allowing overcrowded rooms (7+ people in a standard room) to completely wipe out the complimentary breakfast buffet by 7:10 AM. The breakfast itself was a disaster: stations were completely empty for over 35 minutes, basic brand requirements like fresh muffins and eggs were totally absent, and staff actively lied about food availability while secretly feeding preferred long-term guests behind the scenes. To top it off, inedible, low-quality processed nuggets and burnt biscuits were served, and the dining room trash cans were left overflowing onto the floor.The lack of basic hospitality, blatant dishonesty, and complete apathy from the out-of-uniform staff make this hotel a property to avoid. I am actively escalating these brand and safety violations to corporate leadership

Exceptional

Staff was very accommodating and helpful. Clean and ac was very efficient bed was comfortable

Nice hotel and nice staff

Very good

Great location and excellent staff.

Exceptional

The front desk staff was very helpful. Room was clean. Location was easy to drive to the AT&T stadium.

Everything was perfect. My only request would be to have a safe available in the rooms.

Bad

A great stay with very helpful staff.

Exceptional

Clean room. excellent A/C!! Bed was a little hard and all of their pillows need to be replaced.

Superb

Traveled with family. Staff was courteous and efficient. The room was excellent. It had coffee, microwave, full refrigerator, sink, dishwasher, dish soap, cups, plates, bowls, utensils, and more. We had the two beds, a sofa bed, and pull out table. Clean, quiet, safe. Very pleased with our stay. Will stay again.