AC Hotel by Marriott Seattle Bellevue/Downtown

Great location, helpful and awesome staff. More pillows and extra blanket, comforter

Nice, clean rooms. Friendly staff. Parking situation was a bit different than I am used to. Only valet is available and at a cost. Overall experience was pleasant.

Great location. Comfortable room.

Very good

Clean, modern, quiet and comfortable. Reasonably price by Bellvue standards.

Beautiful hotel, inside and out. Nice outdoor seating outside of the bar/ lounge. Staff are very friendly and helpful. A little complicated to turn into for parking and you need to be fast to get out for valet parking. Great walking distance to local restaurants, bars, Safeway, the Bellevue downtown park and Bellevue Square shopping. Room was nice but was pretty small and not the cleanest; grime in sink and a funky green gunk stuck on our way near the bed. Nice water pressure and temperature from the shower though. Would go back, but with ear plugs. In their defense, I'm a light sleeper and should have come prepared. For a Saturday night/morning, I should have expected lots of shutting doors and loud voices at 3/4am.

Room was really clean and smelled so nice and staff were very helpful and friendly

The staff is great, but the elevators were broke most of the time. Location is fantastic but don’t expect a view

Great stay

Elevators out of order...was.given and accessibility room...not again

Elevators were down.. Less than ideal

Very good

Only 1 of 3 elevators for a 6 story building was working and at one point NONE worked where we had to haul up our stuff 7 floors with no help.

Rooms were soooo dark. Elevators were not working.

I extremely rarely write a review. I hope my experience will help others. We stayed for 4 nights. (1) They had a glass sliding door for the bathroom. Right after we checked-in, I was trapped in the bathroom. The sliding door was completely stuck after closing it. My sister tried to use the phone by the beds to call for help, but nobody picked up. She had to go down to the front desk to get help. Somebody came; he said the rollers were uneven. He eventually had to replace some hardware. If I was a solo traveler, I'd have been trapped in the bathroom for hours. (2) The drain of the sink was clogged. It was so obvious if the housekeeper was paying attention. (3) When we checked in, we noticed they had 3 elevators but only one was functional. We thought it was because there were not enough people to turn on the other two. On the last night, after we came back from a formal event. They told us that one elevator was out of service. They needed to call somebody to fix it, probably would take 2 hours. I asked if they could turn on the other two; they said they were out of service as well. My sister and I had to climb in high heels to 5th floor. We had an early flight to catch the next morning. The elevator was not fixed overnight. We had to carry the heavy suitcases down for five floors. This hotel looked modern and was not inexpensive. However, it is ridiculously poorly maintained when there are many other modern hotels in the area!

Both room and bathroom is very clean. Shower works great here...! The hot water comes out super fast and they have rain shower head AND regular one with handheld. You can even change the water strength level for handheld, which surprised me and my sister since not all the hotels have that. Another great thing about this hotel is they have water fountain with several clean plastic pitchers available for guest on each residence floor, so once you go out for water bottle in the room you can just go grab iced water with that big pitcher and you do not have to make extra trips to get more water. The location is great as well. It is on walking distance from pretty much every mall in Bellevue around the hotel, and if you like to walk you can make it to the bay park which is very beautiful park. Only thing I would like to bring up is parking. Just like any other downtown area hotels, they only do valet parking and the daily parking rate is $45+tax and fees. When I stayed I paid $54.05 per night, total $108.10 for my two nights stay. Yes, the parking is separate from the reservation but as I said they are in downtown area so you get what you paid.

I arrived to check in and experienced a very disappointing situation. The staff appeared stressed and the check-in process was extremely slow. We were first informed that the system was down, and then told that the elevators were not working. Despite these issues, no assistance or alternative arrangements were provided. Guests were simply instructed to carry their luggage up the stairs, which was highly inconvenient, especially for those with multiple or heavy bags. I would have expected better support and communication from the hotel under these circumstances.

The patio

Only 1 elevator was working so we had to wait awhile to get our luggage up to our room. Overall a great hotel.

Very nice hotel. There was a squished bottle cap between the bottom sheet and mattress cover. I can't understand how housekeeping missed this. Also, only one guest elevator was operating.