Best Western Plus Birmingham Inn & Suites

The rooms smell bad. The hotels look gloomy with awful lightning

The location was great. It’s off in a quiet area and I felt safe. The breakfast was okay and the beds were comfy. This will be a little lengthy but it's my honest review. 1st when you walk in it smells good and lobby area looks nice. I wasn’t greeted by the guy at the front desk but that’s ok. Check in went smoothly but once I got in the room my mood changed. The room has a strong shampoo smell. It didn’t bother me when I first walked in but after a couple hours it starts to stink. 2nd the bathroom had black fingerprints all on the bathroom door(both sides) and some parts of the wall, the bathroom door also was broken at the bottom, tub was dirty, ottoman in the room had stains, the fridge freezer section was filthy, and all over the room walls was cracks and patchy paint. The pool wasn’t clean had leaves and bugs all in it. My kids had to clean the pool with the tool that was laying on the ground outside. There was no guest towels in the pool area. Last the Tv had only a few channels. I absolutely loved the area but I probably won’t stay at this hotel again.

Nice hotel in a good area with plenty of Restaurants. Beds were cozy and rooms were clean.

The room was very spacious and clean. The hotel smelled amazing all throughout. The staff was very friendly and the check in was smooth.

Very clean hotel with reasonable prices

I had a wonderful stay! The room was very clean, comfortable, and well-maintained. The staff was friendly, welcoming, and always willing to help with anything I needed. The breakfast was fresh with a nice variety of options to start the day. I also appreciated having a kitchen, which made the stay even more convenient. Overall, everything exceeded my expectations, and I would definitely stay here again. Highly recommended!

Very comfortable There was a sewage smell coming from the bathroom sink that was almost intolerable.

The location is great and the 4th floor rooms are spacious. The pool is decent sized and there is a handicap seat so all can enjoy. It is a great value. The beds are ok. There is obvious water damage. None of those things will keep me from booking here again.

It was dirty. Shower and bathroom were gross. Sheets were damp so we slept on towels.

Good

Exceptional

Very good

Very good

Superb

Exceptional

Good

Exceptional

Location Roaches

Requires maintenance

It was very clean and smelt good. The staff was nice.