Sonesta Essential Hotels & Suites Kansas City/Blue Springs

Room was clean, quite and comfortable. Only issue was damp smell coming from the AC unit. Staff was nice, breakfast was OK.

Some small items need attention: elevator floor buttons don’t stay lit;cup sleeves don’t fit. Every thing else is great! This place is very nice. Rooms are not too big, but neither are the prices. Breakfast choices are great. Hotel is very clean! Staff is friendly. We will stay again.

Bed was hard, sheets were itchy, air conditioner didn't work well,had change rooms because shower didn't work. Rooms smell bad

Front desk staff were top notch! Very clean! Free breakfast was tasty!

I loved how the pool was right by our suite The room smelt like cat urine. I’d remove carpet

Ok

Staff was friendly. Rooms were clean, bed & pillows very comfortable. Smelled amazing throughout the hotel. Pool was sparkling. Rate was great. One of the nicest hotels, highly recommend. Nothing. Great hotel

Great staff. Clean

The breakfast was disappointing, not very good breakfast like stated. Says it has a hot tub, which it did not so I was very disturbed as that’s one reason I book hotels. For the price I could have got better.

Very good

The odor in this hotel was awful. It was in the rooms and hallway. Elevator was old and slow. Lastly the bathroom door stuck. Thought I was going to be locked in. I just stopped to sleep and head back on the road but not great stay. Would not recommend.

Very. Clean. Nice staff

The facility was nice and clean. The room was clean and the bed was comfortable. The staff was great and helpful. Although the room was clean, my room 201 had a strong moldy mildew odor emitting from air conditioning vent.

We didnot eat breakfast, did not look good, scrambled eggs, sausage, big hunks of potatoes, some kind green stuff and corn. the remote was sticky

the bed was comfy, the room was clean and the staff were very friendly and helpful, furniture in the room was old and dated

Awful.

Quiet

I gad to add one more day to my stay and there's was no issue they were very accommodating will recommend this place to stayvto all B/A

Was very affordable. Our King room had no working TV and phone.....They moved from 319 to 317.....didn't work either. Moved us to 315......room smelled terrible. Moved us to 313.....then "maintenance" finally showed up (the next day) and fixed the cables that were ripped out of the back of the TV in 317. Then they moved us back. NOT even a single apologetic staff member....no discount for all the inconvenience....NOTHING. This went on from our arrival at 10pm.....in to the following day around noon. We tried to contact Booking.com......ZERO way to reach them conveniently!! Pain in the as#..... NO ONE GAVE A CRAP. Overall the rooms stunk....some less than others.

B/A