Tru by Hilton Bowling Green, KY

Wh

Pool not open. Disappointing.

Basic room, but clean. Maybe a rug by bed.

good as per reviewed by previous guests

Professional n kindness of the staff. Easy on line reservation and the free breakfast Nothing

Staff was extremely friendly!!!

I love tru. The staff is amazing. Super kudos to Jon. The 24 hour coffee is amazing. The room is clean. The pool and fitness room are terrific. I love the bed and the many choices of pillows

Clean, good breakfast Nothing

The room was clean and orderly. The staff is friendly and helpful. The breakfast was good, clean and set up well. Conveniently located near restaurants, highway and gas stations. The room was very clean and a well appointed use of space.

The desk stay was very receptive to our needs and acted quickly to satisfy them.

shower door leaked onto floor. Toilet was loose at base too. reported both to front desk. Nothing major, just minor maintenance items.

Cleaned and Breakfast Bar Pillows were really soft

No issues, as advertised.

It was a clean and simple hotel. We were traveling with kids so the play area in the lobby was a pleasant surprise. We loved spending time there.

Traveling, 1 overnight stay, after check-in found room filthy, immediately communicated problem to front desk & hotel text message, told they were sold out, returned to room quickly tried to find alternative accommodations, but nothing nearby available, so we both began cleaning hotel room. When almost done cleaning room the front desk check-in text offered us a change in rooms, exhausted & exasperated we declined because why would the new room be cleaner than the filthy room we just cleaned? Please see attached photos. We requested contact from management 2 different times and to date no contact.

Ms. P was such a sweet lady at breakfast, loved our interaction with her. She was very helpful.

I've been in a lot of tru hotels but this was the worse room I ever seen the furniture was mix match the shade wouldn't open...the room was nothing like the rooms of other tru hotels, probably won't use them again in that city

The lady running the front desk was unpleasant while checking in. Came off as really rude and not friendly. AC couldn’t really keep up in the room. Had it set on 62 and never got below 71 in the room. Shower pooled all over the bathroom floor even with the door completely closed. Towels were clean. Bed was clean but not very comfy. TV was nice. Would I stay here again? Yeah I would.

great area ,quiet