Courtyard St. Louis Airport/Earth City

The room was comfortable I had to ask for everything, no pool towels, no guidance. Was told I’d have room service daily my room wasn’t serviced AT ALL, the front desk was polite but I don’t feel Ike fir the price didn’t fir the weekend that we should of had to ask/request basic standard things and even when I did ask about the room being turned over it still not once was serviced our whole stay and did a 1st time booking here I probably won’t again atleast the cheaper hotel change bed clothes daily for more then half the price.

Room had knats , not very clean

She then informed me a the Waffle House down the street. I specifically filtered for breakfast included facilities, but apparently I didn't look hard enough. Won't be staying here again at all. The pool was extremely cold water for my kids. The room was fine.

Nice pillows and comforter, cozy sleep.

Great experience, great hotel and service!

Our family was driving in from out of state we arrived close to 3am. The front desk clerk was really nice and welcoming like it was the middle of the day. I appreciate her and customer service skills. I will suggest this location to travelers coming to the area.

It was a very short stay. In at 11:30 pm and out at 6 am. Front desk associate was very nice and Friendly. Room was comfortable and air worked well

We didn't eat breakfast.

Easy to check in. Rooms were clean. Would definitely stay again.

Location and had a shuttle

Very clean , very welcoming I loved everything about it Nunthing everything

Two star hotel. Staff not too friendly

The room. Was put in room 133 and the tv did not work. The then put me in room 121 and the tv in there didn’t work either.

The pool was not available.

They did not clean rooms for a 2 night stay or give fresh towels.

Staff was nice It wasn’t the cleanest.

Hotel location is perfect!! I stayed during a transition to new brand. Restaurant closed for remodel; beautiful pool area closed; rooms being remodeled during day. I was fine and not bothered since there were many walkable restaurants. Also free parking was great!

Pool was cloudy

When we checked in dirty rags were left in the room. In the morning there was no hot water to take a shower. When I called front desk the employee told me they are working on it and that management was on the way to the hotel. Fast forward an hour later, still no hot water. So I spoke to the front desk employee to get a partial refund and cancel my next night, she seemed like she was very bothered with that question.

Malfunctioning air conditioner, boil water order wasn't communicated until I saw the sign on the ice machine, which I had already used 30 minutes prior.