Hilton Garden Inn Boston Brookline, MA

Parking is valet-only, with no wait time. Plenty of restaurants nearby Definitely will stay there again

One of the best hotels I’ve stayed in. Everything about it was great. Shout out to the staff who were all very helpful. Also nice restaurant on the premises. Will definitely return.

The lights in the room kept turning off randomly, one time I was in the shower. Let staff know but nothing was ever done about it.

Another guest overheard the conversation and told me that his room, on a different floor, had no such light. At the very least, if guests are light sensitive, they should request a room without such a "feature."

Very clean.

Our 3 day stay was wonderful and the front desk was very helpful with determining how we would be traveling downtown! The city of Boston is very walkable and we were only 1.3 miles from Fenway. The area felt very safe for walking and our stay was fantastic!

Staff at desk really friendly N/A

Menu was great, staff were excellent, just one & only thing, bar hours were early close, not a fan of that.

Location Very used and few frills. Bed smelled. Restaurant food was not very good.

Very professional and kind.

Breakfast was bland, limited and expensive.

Hotel location was great for where I needed to go, food was ok.

Ok

Location, dog friendly. Comfortable Location, real dog friendly and comfortable

The front desk staff were absolutely miserable, unhelpful, and unfriendly. I thought there would possibly be a difference between the night staff and morning staff, but that was not the case. This was extremely disappointing and we felt very uncomfortable and unwelcomed. We were also very excited to use the pool, it was heated and at a comfortable temperature but all of the sudden a giant red light started blinking in front of the pool maintenance room. This was alarming!!! Nothing was mentioned to us as to why this was occurring. Next thing we know, an extremely potent smell of chemicals filled the room and our eyes were burning and watering non stop. Again, the people who were working in the pool room saw us yet still did not say a word on what was happening. We felt unsafe and concerned for our health. As we got back to our room, we began coughing, skin was burning, and eyes were continuing to water and burn. We will not be returning and are extremely disappointed with this Hilton, especially for the price of $354 for a one night stay.

Indoor pool had no one in it. Kid had a blast! Breakfast was okay, but nothing special for the price. We ate it for the convenience. Room was clean and staff was friendly!

Convenience of closeness to Dana farber and the shuttle service

Everything in the room was comfortable. We didn’t need anything else but the bed since we arrived so late. The staff in front were very kind to accommodate the time for us such as staying later than the expected time. Paying for parking.

Ideal location, excellent service, excellent condition and very clean! Our top choice in Boston!

Second I have NEVER in all my stays at this property been able to figure out how the TV remote control operates. I’m reasonably tech savvy, but It usually takes me about 15 minutes to get an ordinary broadcast television program, and I’m so afraid that I won’t be able to turn it on again that I simply leave the TV on all night with the sound off so I will be certain I will get the news on the morning. PLEASE give us remotes that are more intuitive and user-friendly!!!