Quality Inn Buffalo Airport

This was after an issue at the front desk earlier with a guy and the police were called. The hotel is run down. Rooms smell horrible and the water pressure in the shower is horrible. The complimentary breakfast was not available for unannounced renovations.

Everything!!!!!!!

Exceptional

We had a flight delay leaving Buffalo and needed a hotel for the night. We booked this hotel for the night. When we arrived, the girl behind the counter was on her phone. There was a sign at the desk that the complimentary breakfast was unavailable due to renovations. We gave the girl our card, booked a shuttle to the airport for the morning, and headed to our room. The hallway was poorly lit and our overall perception was that no one cared about the property. We went into the room and stayed for about 15-20 minutes. We immediately went back to the front desk and handed our keys back and told the girl behind the desk we wouldn’t need the shuttle to the airport because we were leaving and finding somewhere else to stay. She didn’t ask what was wrong, if she could do anything to make it better, etc. Just took our room keys and let us walk out. Highly disappointed in everything about this hotel.

Rugs were stained and disgusting, fitness room was locked with no equipment inside, advertised included hot breakfast was not offered.

See the room before you sign because pictures online does not match what you see in real time

The room had a lot of broken things and stains on the floor.

Smelled stuffy, needed airing. Bathroom had to be cleaned again

The location was convenient for visiting Buffalo and Niagara Falls. We had a bad experience during our stay. The room was not clean and the property looked poorly maintained. The facilities felt old, and the overall comfort was below expectation. It was not worth the price we paid.

We had a bad experience during our stay. The room was not clean and the property looked poorly maintained. The facilities felt old, and the overall comfort was below expectation. It was not worth the price we paid.

The room was dirty and in disrepair. The $134 is overpriced for what you get. The walls and carpet were dirty, wall paper off the wall, broken lamps, electrical plugs that didn't hold the plug in place, the heating unit was coming out of the wall and a very cold draft came through making the room impossible to warm up regardless of how high the heat was set. There wasn't even a fire detector in the room, it had been taken out. I've stayed at 2 star hotels before and they were modest and clean, nothing like this!! Absolutely terrible. I wish I could post the pictures to show it.

Breakfast not offered during current renovations, wish that was disclosed upon booking. Shower/tun was not inviting at all. Thankfully we only stayed 1 night so we didnt ne we d it

Basic but clean, on time shuttle to airport

I’m still at a sports bar because there is not anyone working the front desk of the hotel. Lobby was completely empty…..not a human in site. Waited quite a while and had to get something to eat. Hopefully I can get in my room shortly.

Passable

Hole in wall in room. Stained carpet. Broken refrigerator and no continental breakfast as advertised.

Pleasant

Front desk lady was very very nice. However, the hotel smelled so bad and the room was pretty bad for 280$!!!!!! There was no closet, a dirty bathroom, sheets with hair on it, a random ironing board in the corner of the room and a misty couch. Do NOT STAY HERE!

The staff was pretty nice. No complimentary breakfast even though when I booked, it was supposed to come with my package. Bathroom had a bunch of cosmetic issues. After peeing, the toilet overflowed - everyday I was there. Stains on walls. Stains on counter in bathroom. Stains on chair. Stains on shower curtain. Dresser was broken. Just the rails to the drawer was showing but no drawer. No TV remote came in the room. Once they gave me a remote, the tv didn't work. Just sound - no picture. I asked for a new room and was declined and so l then asked for credit back given all these issues and was declined also.

Lady at front desk no knowledge..