Holiday Inn Express Hotel & Suites Burlington by IHG

Every thing was clean, breakfast was ok. Need to do some touch up paint, staff was very friendly and helpful.

Very nice rooms, good location, second stay in last 4 mo. One staff member really stood out, Dana was so helpful, I think the other front Desk Guy was really rude, but thanks too Dana, she made up for it.

The hotel needs updated but it was fairly clean in the main area. Our room smelled like mold/musty though and every time the air turned on it smelled worse. The extra linens and pillows smelled as well. It worked for what we needed but I wouldn’t have had anted to stay more than one night.

For the money I expected the breakfast to be better

Very clean room

This was a wonderful place to stay. It was very clean and quiet. The pool and spa was well maintained and the staff were helpful.

No parking at this hotel for small trailers

Awesome

It was a pleasant stay, no complaints!

Clean Staff were sometimes friendly, breakfast options were pretty ordinary

Exceptional

I liked everything

Food quality poor.

We always stay at the Holiday Inn Express. They always deliver

Exceptional

We’ve stayed here several times before but definitely has poor manager(s) now . 1 day no room service or fresh linens , the USA Flag was torn to shreds as well as the hotel flag and should have been taken down and I reported it to both desk clerks .

The toilet leaked, the food was bland and the room was overly humid. It’s a hotel in need of some upgrades.

The room we stayed in appeared to have been very quickly cleaned up, very recently. There was toilet paper still in the peephole from the previous guest, and just didn’t feel CLEAN clean. The pool was great, spacious and includes a separate hot tub. The pool rules were posted on every wall and door, clearly stating no food/drink and no glass. There was a sizable family in the pool room one evening, with several boxes of pizza. It wasn’t really the pizza I had issue with, but all the adults were drinking Corona in and out of the pool. Meanwhile the 5-7 kids were constantly splashing and screaming. Having kids of my own trying to safely play, I had to cut our time short after 15 minutes. It seemed to be a pretty busy weekend at the hotel, I didn’t realize so many people traveled for Fathers Day (if that’s what it was). I don’t blame the lobby/desk/breakfast attendants one single bit. I would definitely stay again.

Rooms were clean Room was not ready by check in time

We liked the shower, which had twice as much pressure as a previous hotel at which we had stayed during our trip. We truly appreciated the refrigerator in our room. The hotel clerk (I don't remember his name) was very outgoing and courteous. We chose to not eat any of the breakfast items. First, my wife and I have dietary restrictions (no pork or seafood, plus she has celiac disease), but the food that had been set out was not labeled and we aren't about to guess at what we're eating (neither of us likes cereal). An employee came in and brought either food or juice (can't remember for sure what she brought), but she was apparently too busy and hurried to look at anyone--otherwise, I would have asked her some questions. I then noticed there was one apple in a fruit basket, but when I picked it up, I observed what appeared to be a bruised spot where I'm guessing a worm had been, so I could only wonder how much attention/care is given to what is set out. I would say the breakfast options were the worst part of our otherwise enjoyable stay. We only stopped in Burlington so we could visit our niece and her husband; they later told us the hotels in this area are so pricey because it's near a casino. We don't gamble, so if we had known of a less expensive hotel away from the casino, we would have booked our room there instead.