Fairfield Inn & Suites by Marriott Carlsbad
About Fairfield Inn & Suites by Marriott Carlsbad
Great care is taken to ensure guests experience comfort through top-notch services and amenities. The hotel offers car hire amenities to assist you in discovering your desired offerings in Carlsbad (NM).When arriving by car, take advantage of the hotel's convenient on-site parking facilities.The hotel offers reception assistance, including safety deposit boxes, to ensure guest satisfaction. Whether it's an extended stay or simply needing fresh attire, laundromat and dry cleaning service provided by hotel ensures your cherished travel garments stay spotless and accessible.The hotel's daily housekeeping ensures an excellent option for your stay. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Each day, arise to a delightful complimentary morning meal at Fairfield by Marriott Inn & Suites Carlsbad.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Concierge
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Booked this hotel for the use of the pool for our children on Fourth of July weekend so they had a fun time, unfortunately the pool was closed in the middle of the summer. So we checked out early. I have yet to hear from the property manager to let us know if we can get a refund for the night NOT used. Don’t include the pool in your listings if we can’t use it.
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Pool was out of service, and the beds were not the most comfortable, room was clean and staff was helpful
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This didn’t feel like typical marriotts, we are platinum elite and stay at Marriott’s a lot and this one was disappointing. We had our granddaughters with us and they wanted to swim, pool was out of order. Beds were very hard, breakfast was not that good and the bold coffee was like drinking a cup of hot water. Being there on the 4th and not having the pool working is not acceptable especially since I noticed a review a few days before ours that said pool was out of order then too.
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So the hotel itself was nice,clean and pleasant. Staff was helpful. Only thing I have a complaint about is the pullout bed. We got a suite since we are a family of 5 the pullout bed was terrible the mattress was literally like 2 inches wide. My son ended up sleeping on the floor since the pullout was super uncomfortable he could feel the springs, and the pillows were hard as well. Other than that our stay was nice.
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Our room was extremely small. Staff was friendly but not very helpful. Breakfast both mornings was cold. Extremely noisy (traffic, sirens, etc)
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Breakfast was not to good.
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Hotel was a clean and pleasant place to stay. I would stay again
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Ok I guess the bed was a bit stiff other than that ok
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The staff was exceptional, the breakfast was great!
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Stay was amazing. Would if been nice if the pool light was working. Had to go in at 8:30 pm was to dark and pool closed at 11 pm
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Very noisy rooms
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The check out clerk in the morning refused to give me a receipt. He told me he could not do it and that he would have to get his manager to do it for him. What kind of nonsense is that? It sounds more like a scam or something along those lines. Or it sounds like pure laziness.
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Yes
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The Tesla chargers were very nice and well maintained. They were also under a bright light so I felt secure with my car slow charging all night! Our carpet in our room had some stains as well as the couch. The lights above our bed were also mismatched. The hotel felt very nice except for a few weird maintenance choices. They mentioned they would only clean the room every 3 days because they were short staffed. I hope they raise wages for the people that work there. Breakfast was wonderful.
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Met our travel needs It was a basic clean solid hotel
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Continental breakfast was as expected, I liked the oatmeal, banana, orange. Coffee was great. There were quiche, scrambled egg, sausages, etc. The hotel location was convenient to Carlsbad Cavern. It would be nice to have a lamp on the desk.
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Botched room assignment (our reserved room was given to someone else), peeling wallpaper in bathroom (multiple spots), loose floor tiles in bathroom, helpless staff. Couldn't even get water at breakfast.
