Country Inn & Suites by Radisson, Omaha Airport, IA

DON'T STAY HERE!!! I booked 2 rooms for my daughter and my 90 year old dad. First step in my daughter's room and she had to kill a live cricket. The non-smoking room smelled damp and smokey. She sent me pictures of how disgusting the AC/heating unit was, just dust and fuzz hanging on the vent. She had to clean the front of the unit before it could run. The shower and bathroom sink were equally as bad. They got there around 9:00 and my dad was exhausted, so they did choose to stay, but that will never happen again.

Property is old and everything is looking worn.

Good

Exceptional

My hotel door would not open so I had to hit the door with my body to open it. Other than that the stay was perfect. My friend and I will not be staying again.

Very good

Heated pool was very cold but my kids didn’t care. Room was dated and there were a couple small dead bugs in the shower. Nothing major but didn’t feel super clean. Shuttle was okay, though directions where pickup was at the airport was confusing. Left before breakfast but they did give us a couple things to snack on for our early morning flight. I’d stay here again for the price and convenience. Staff was very friendly and helpful.

The evening employee welcomed me by name!!!

Good staff

Hotel was very humid and smelled like dust. The rooms bathroom had several pieces of hair in the tub and on the floor.

Shuttle to airport wasn’t booked after requested and almost missed my flight

Kitchen needs to be open sooner but the coffee pot air pots were wonderful and even kinda fresh

Good

Very nice clean hotel Comfortable beds, clean rooms. The airport shuttle was quick to pick up. The breakfast was good except that they had cereal but no milk, We asked and were just told, "no milk".

Maybe it was just my room, but the smell of urine was strong. Was able to make do with only one night and having the ac on.

Exceptional

Cleanliness of room I had to kill bugs while in my stay and the owner did not at least provide anything to compensate for that some towels were dirty as well.

Crickets, hair in bed, woke up with spider bites

Good

Exceptional