La Quinta Inn & Suites by Wyndham Omaha Airport Downtown

Bad

Superb

Good

Jordan was the best thing about the entire facility the staff are crooked and shared my room information with people who sought to end my life

The breakfast was fine. The location was convenient. The pool was good, a little cold though!

NOTHING! This hotel is not at all to the standards of a La Quinta Inn. The La Quinta name should be removed immediately from this building. Why you told them but all that's true it's horrible. Rooms were full of broken furniture: bed frame, chairs, toilet paper holder, etc. The plumbing drained very slowly, and we had to stand in our own filth, as we took a shower. The first room given to us reeked with the smell of pet urine and feces. We checked out the hotel online and when we got there, it was nothing up to the standards we saw on the Internet. You stated that you had a spa/Hot Tub, but when we arrived, it had been cemented in for over two years. Of course, the only icemaker we could find was on the ground level making it a hassle on that. Hope it works Elevator. The night staff are nonprofessional. I was shocked that the maintenance man checks us in. Talk about checking in. We did online but when we arrived, sorry didn't work. Then to be hit with a $50 deposit for each room for without pre-knowledge, come on rank. We're treated like criminals soon as we arrive. We were there for three days and the superintendent or someone like that parks their car in the driveway entrance and just leaves that they're making an extremely difficult to pull up to the lobby door. Same with their shuttle van. Which shows you the whole attitude of the complex. The staff are top priority and who cares about the inconvenience of the guest. This hotel is not at all to the standards of a La Quinta Inn. The La Quinta name should be removed immediately from this building. Why you told them but all that's true it's horrible.

The first room we were put in smelled like cat urine. The mattresses were bad. The tub looked like it had seen better days. The whole room felt really dirty. Then we got moved to room 230 which was completely different from room 201. Better mattresses, no smell. The tub did have a four inch circle of rust around the chrome handle but that was just kind of crummy. We stayed here for many years to fly out of Omaha. We won’t be back. Seems like someone took over the hotel and is running it into the ground. Make sure your rooms don’t smell. Repair or replace your tubs and mattresses.

Very good

When we had issues with our room the front desk staff actually went above and beyond to make it right for us.

Exceptional

The pool The switching rooms and the inconvenience with both rooms

Clean and nice

The transportation to and from airport. Very friendly hotel persons. Accommodating

It was not very clean the bathroom had pubic hair all over the floor and around the toilet. The toilet did not work properly and was hard to get it to flush. The hot water never got above warm. When we asked for extra towels because we were 2 ppl staying for 4 days it was like pulling teeth and the employees acted like it was such a bother. When I complained about how dirty the bathroom was and that our matress was off the bedframe I didnt get any feed back but ok ill let them know. The front entrance automatic door didnt want to open half the time. The pictures online were obviously from years ago or of only the nice features. The whole place was just ghetto for lack of better words. Base boards comming off the wall bathroom light flickered No proper lighting just lamps. Said online we had a downtown city view.. the view was of the roof. The AC wasnt great. Towels and sheets had stains. Overall very disappointing.

Disappointing

The host that checked us in was amazing! We didn’t get the room we reserved and he got us an upgrade for no charge. Right next door to a casino that took a bunch of money.

Very good

Very good

Great service. Convenient and clean The hot water. Longtime to get warm water. First shower tepid. Second persons shower Warm.