Courtyard by Marriott Washington Dulles Airport Chantilly

excellent service.

Please to stay, only the air conditioner so loud and on off often . The price from the maker is costly . $6 for small bottle Apple juice kind of prices

Clean & tidy My booking was cancelled by the Hotel / Booking.com. My pre-arranged booking was check in after 3pm. No problem !!! However my flight from the UK arrived as planned taxi to hotel - no problem arrived 8.0pm (ish) Sounded like the hotel had a policy that after 6pm if not checked in = cancel the booking. Staff on the desk asked me to call my bank - gave some excuses that my card was invalid ???? Did contact my bank & booking.com ( really hard work talking to - Ai = rubbish no help at all) My card is in perfect working order. Eventually paid one night walk in rate. Paid next night through booking.com !!! Yes with same card they told you & I was invalid.??? So = not that happy with the Marriot.

Good

Staff was very friendly Our internet wasn't working, they had to reset it. Then the curtains in the living room section of the suite wouldn't close. We couldn't even set in there once it got dark. People could see in our room after dark with the lights on.. We could only get certain coffee after 10. 2nd night , there was no chef, so food was limited. Had to order out.

Property was undergoing some renovations - which were needed. My room had a damp/musty smell. If I had been there for more than one night I would have requested a change. I have stayed at a bunch of Courtyards. The lobby/bar area was on par. The rooms felt neglected.

Clean room, friendly staff and overall positive experience

Superb

Best hotel I stayed by far.

Great room, lobby with Starbucks and gym. Super clean and super decor. Very comfy bed. Perfect black out. Aircon worked well. Good shower. Great TV. Location is a bit in the middle of nowhere and not that close to Dulles airport. But for what I paid it was excellent value and I would stay again.

Excellent all around

We stayed 2 days. There was not enough coffee. They had only for one day. The Wash basin Water flow was needle thin. We did not get enough water at all. They sent someone and he said he cant do anything about it. When we were leaving we wanted to fill cold water and they said it wont be out till 8 am. So people leaving earlier did not have cold drinking water (Is it not basic cheap stuff that they can keep). When asked they were rude

The hotel was very clean and the staff was very welcoming.

The bed was hard.

Disappointing

No exhaust in the bathroom. Loud A/C

Good service nice rooms had a weird bug in the bathroom but other then that great place to stay

Found a cockroach in my room

Location was perfect for us as we were visiting friends who live nearby. It was easy to find and near many amenities.

Clean room and close to where we were visiting.