Extended Stay America Suites Chantilly Dulles

Staff was friendly and helpful. Bed was lumpy and uncomfortable. Breakfast was merger - coffee & granola bar. Shower handle in bathroom came unstuck from wall. Great location close to Air & Space museum.

Great stay. Professional staff, clean room, and close to the airport.

Exceptional

Not a bad place to stay for a bit.

Location Management unwilling to address issue with my check in and check out stating that they never received my change of dates then continuing to ask why I was checking out early. Also can't understand why the Hotel manager wasn't available for a week and other managers couldn't see that I checked in a day later after calling them directly to inform them of the reasons why I was changing the my check in day and check out day which I also changed on Booking.com how hard is it to look in the system at the hotel and confirm this three weeks later they're still not trying fix the issue but have refunded my deposit a few days later just bad business at this establishment under the Hilton hotels chain will not recommend this Extended Stay America Chantilly va to anyone

Very poor

Very good

Pleasant

Ok

Clean room

For the price and location, I would maybe stay here again. The interior hotel signs were wrong - no ice machine (contrary to the sign posted), lobby sign completely wrong and in the opposite direction indicated. Accessing basic kitchen supplies was an incredible hassle. You'd think it would be as simple as going down and asking. Nope. You can't get supplies when you check in. They want you to come down the next morning and indicate which supplies you will need and they will deliver them to you later. We came back to the hotel around 8pm, wanting to cook dinner and had to press the front desk lady to give us supplies, after she first decllined. I said, "What's the point of having a kitchen, if we come back and want to fix dinner and have to wait until the morning to get supplies? We want to fix dinner!" She then had to go "talk to the manager". We then did get the supplies, but it was like pulling teeth...completely ridiculous policy. Also, I got a weird rash on my lower legs from staying there, maybe there were fleas from previous people that had pets? That's the only other time that I've had rashes like that before. Other than these issues, it was a fine place to stay.

Bad

location was good, and concept for extended stay with kitchen was good, bathroom was renovated. Staff was rude (receptionist while checking in asked for the id proof for my spouse which is not mandatory also when said about soft copies of passports are available she made a drama of going and asking manager, rooms were not so new or not renovated, while I asked for ice the lady working in the kitchen area she asked me to stay out multiple times on day 2 when I was wearing a traditional attire but on day 1 when I was dressed normally she let me enter the kitchen to pick up ice, there was not ice dispensing machines

Pleasant

Staff were helpful and nice, bit it smelled like curry and wasn't the cleanest or well maintained very well.

Ac didn't work all that great, room was hot. Clean property and friendly staff

Muy cómodo y y tranquilo

Love ut

Comfortable bed for the price, clean room, kitchenette. Plenty of restaurants and shops nearby. If you’re traveling on a budget worth the stay. Just skip the grab n go breakfast, small “pastry”, small muffins, weak coffee.

A little outdated