Fairfield Inn & Suites Dulles Airport Chantilly

Property is newly renovated so everything is new! Rooms smell great, look great, beds are comfortable, everything is clean, staff is nice. I truly enjoyed my stay! Paul was also very helpful, he checked me in to the property! Nothing

Very good

I am a night owl. I wake up around 2-3am every day. I usually stay at places that have 24 hour coffee in the lobby. I went to the lobby at 3 am and asked if there was fresh coffee. The front desk man said they don’t put coffee out until 5am. Disappointed, I grabbed a Mountain Dew for myself and Diet Pepsi for my husband. When I went to pay for them, he said “on the house. For not having coffee.” The staff went out of their way to make us comfortable. The room itself was large, clean and smelled good. The furniture could use replacing, and the tub has porcelain chipping away. But it is a handicapped room with a tub, so my assumption is that is from shower chairs being used. But, you could tell everything was extremely clean. Overall, I was extremely happy with my stay here.

Staff member very kind and friendly when checking in. Breakfast wasn't spectacular but it was okay. Nice place to stay.

Front desk person was welcoming. The room was clean and comfortable. The air conditioning worked very well. Seemed like it was recently remodeled (new carpets in the hallways). They gave us a handicapped room...which we didn't need, but ok. I can't understand how or why they end up making the shower so small. If you put your hands on your head, your elbows end up hitting the wall and shower door. I just don't get it, but the shower pressure was good.

Warm welcome from the staff, clean rooms , great breakfast and great front desk.we love it

Exceptional

Our room felt musky and muggy as soon as we entered. The AC was loud and rattled very loudly for extended period of time when it turned on and off, and there were small black spots all over the AC where the air blows out. We set 66F and it still felt humid in the room. The shower handle has a large continuous slot hole around the fixture on the wall. When we turned the shower handle all the way to the hot water and waited, the water was very cold. Thinking it may just take some time for the hot water to come, the kids and we, all four of us took showers but never felt any warmth. I tried to get a different room the next morning, and the person at the front desk kindly offered to take a look at the shower. He turned the shower handle all the way to the cold side and warm water came out, and he explained to us that the person installing it made a mistake of the hot/cold pipes...he said that he will also send someone to look at the rattling AC. Someone did come while we were out, and did something to the AC rattling noise. It still rattled abnormally loud when it turned on and off, but less. We take yearly vacations and stay in various hotels, and this is the worse we have had. I'm afraid that we will not be coming back to this or other Marriot. The upkeep seems problematic.

Some renovations going on that spoiled the look and feel

Great experience Some renovations going on that spoiled the look and feel

Good value N/A

Exceptional

Remodeling in progress. Had to change room mid stay. Check in experience not good cause staff could not find our paid reservation!

Great location. Spacious rooms with great options for breakfast. It is a little run down, but I could see that they are about fix and remodel the hotel.

A little smelly hallway Couldn’t find coffee when I really needed it!

Big comfy bed, AC, clean facilities, waffle maker breakfast, decent value for money. Rest of breakfast was a bit weird, and had to run around on the shower to get wet. OK and only took minor points off what is otherwise a great stay.

The room was excellent and quiet, well equipped. Staff were helpful and friendly. Breakfast was good too. Will stay again when next in the area Not applicable

Very welcoming and efficient check in Very comfortable room Excellent breakfast options Was a little difficult to find at night but that was the satnav !

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Very good