The Inn at Charles Town - Hollywood Casino

It was clean and the staff was helpful. A shuttle bus is available to take you to the casino and back to the hotel every 20 minutes. That was very convenient.

Cleanliness, location to casino, great staff-Nathan at the front desk was very accommodating-professional and friendly! Rooms were a bit pricey

Accessibility to the casino and a shuttle to and from available around the clock The desk didn’t have any cash. Couldn’t get change for a $20 bill to buy a soda. I was told to go up the street to Sheetz. I’m disabled and that wasn’t an option

Fine The room was dirty and below our expectations

The cleanliness. Location The contenal breakfast lact any meat

Stayed the night to see a concert. The shuttle was very convenient, the staff was friendly and the room was clean and comfortable.

Nothing hot to eat.

Did not like the Continental Breakfast. No hot food, not even a waffle maker so we passed. I expected much better.

Clean room

Check in was easy. Charging me $40 for early arrival is crazy. Room was adequate for the price. Bar was closed all 3 days and breakfast was basic bagels and muffins. Handicap parking was full of locals that park there and ride the free shuttle to the casino. My wife is disabled so this was a concern. Casino was boring and full of smokers. All but one bar was closed along with both high end restaurants. Nothing spectacular to report. The one open bar had nothing but overpriced beer. How about some signature cocktails ? Bartender had no clue. No entertainment available except Trivia Night contest in the sportsbook area. Really ???Went to the horse racing and found this place offered no food except a broken vending machine and one indoor bar slinging beers at $7 a cup. Outdoor seating on benches was the only option as upper clubhouse was empty and full of cobwebs and neglect. Very disappointed first visit for our anniversary and sadly will be our last. If you’re a local just wanting to play slots all day, then this place might be for you.

Property was clean and staff was helpful.

Breakfast not enough choices.

Close to the Casino Poor food at the Casino SteK house. Food over priced, poor quality and steak cold. .

The room was very nice. We got a smoking room and to our surprise the smell of smoke was not bad at all compared to other places we’ve stayed with smoking rooms. The hotel looked really nice and clean. The staff was super nice and friendly. I definitely recommend it. Will be back again!

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Room clean. Staff very helpful. Standard breakfast.

My only complaint is there’s Slim pickings for the continental breakfast. Besides that everything else was good.

Fridge wasnt working

The welcoming attitude and kindness of the staff. Not a thing was disagreeable

Free shuttle bus service from hotel to casino and back to hotel every 15 to 20 minutes.