Holiday Inn Express Charleston by IHG

Nice

Breakfast employee can’t keep up by herself with restocking food, cleaning, emptying trash, etc…Food gone before 9:30, not replenished, trash can overflowing both mornings. Food was mediocre.

I was disappointed in this facility. In the bathroom was a sign that said if you forgot an essential such as toothpaste or toothbrush they had them complementary. They did not have toothpaste and I wish I know before I left the property so I could have gone to the store. Additionally we had 4 people in our room and we booked that way, yet there were only enough cloths and shower towels for 2. We had to go downstairs to the desk to get enough supplies for our family. In hospitality it should be common sense to provide enough bathing towels for each person staying. Also, the garbage at the property outdoor was overflowing and gross. The staff was kind enough.

The water pressure in the shower is very weak, so it's difficult to take a shower comfortably. The hotel also feels very old, and the staff weren't particularly friendly

Great experience

Breakfast

The pool was clean and we enjoyed spending time there. Breakfast was also very good with a wide variety of food to choose from. I particularly loved the coffee that was available 24 hours a day! Overall we were very satisfied with our stay!

We stayed in this hotel for one night. The check-in process was smooth. The room was clean and surprisingly quiet. The only issue we experienced was that the water in the bathtub and sink would not drain very well, so I was standing in a puddle up to my ankles while showering. We heard them working on the plumbing the next morning though, so maybe they fixed it. I'd say for the price, this was a good hotel experience. Also, breakfast was not bad.

Furniture in the room needs to be updated.

I would have loved to have some grits with cheese for breakfast and maybe some scrambled eggs over all everything was great

Overall, I had a pleasant stay. The hotel was clean, and the staff was friendly, professional, and very helpful throughout my visit. The bedroom and bathroom were both clean, and the beds were comfortable, which made for a good night's sleep. The only area that could use some improvement is the carpet, as it appeared to need a deep cleaning. Other than that, it was a good experience, and I would consider staying here again.

Staff was friendly and helpful. Breakfast is very good.

Check in took a little while. It was not a very quick process. The elevator took a long time and was hot inside it. There was trash in the hallway on the floor. Mold and mildew around the bathtub. Room size and set up was nice though. Wouldn’t recommend staying there.

I liked the fresh ground coffee in the lobby

I cannot recommend this hotel. Ahowe drained slowly, no coffee maker in room, 24 hour fitness room not usable until 8am because there is a guest room next to it. But worst of all the back door to the hotel could not latch or lock, leaving the room halls open to anyone who wanders in. Another guest review cited this 26 days ago yet it had not been fixed

Functional, clean and value priced for an overnight stay

Our room was very nice, clean and cozy and we got some really good rest there. The staff was very friendly and attentive. Parking was also very convenient.

Check in was easy, room was clean, pool was great and breakfast was a highlight. I would stay here again.

The key for the room would not unlock the side door for the week. The front desk was aware but no one came to fix the problem.

Todo bien