Hyatt House Charleston/Historic District

Location Door was broken. Hinge screws were stripped. Needed maintenance. Lamp in LR was broken called but no resolution. No regular coffee only decaf. Old coffee grounds left in coffee maker.

Great location ..clean..and excellent service..will definitely stay here again

Property was great!! Parking goes midnight to midnight. So we paid 48 dollars to park for less than 12 hours.

Room great, Location great in King street Breakfast wasn't the greatest, cheese omlette not the best

Room was very clean, and maintained daily. Room-darkening shade were particularly effective (though the buttons to operate them were not intuitive). We overslept one day because the shade completely blocked the morning light from coming in. The sit-down breakfast in the Lowline was very good though in our case it was not included in the room rate (we ate there once). The buffet breakfast in the sister hotel (The Hyatt House) to which we were connected and for which we were given vouchers was adequate.

Very close to all the shopping and the college of Charleston that we were visiting.

Both door be automatic doors going into the lobby

Very good

Loved it!

Exceptional

Just right - very lovely hotel with great room, very pet-friendly, excellent breakfast buffet, kind and helpful staff. The rooftop bar is the best view of Charleston, and the gym was great. We will definitely stay there again. We parked in the garage - $46 for overnight, and there is valet in-and-out parking for $55 day. The area of Charleston is lovely and felt safe.

Ok

Clean, modern and updated. Staff was incredibly nice and helpful. I will stay here everytime I visit Charleston.

Good

Breakfast was good, staff nice, clean rooms, just disappointed in the sky bar. It was nothing like advertised and the price for parking is crazy

Great location

Worth every penny!

Will happily stay again.

The Bad: Although I booked several weeks in advance, we received a call from Expedia the DAY of the stay while on route to the hotel, stating that the Hyatt was overbooked, even though I previously paid. Very stressful after being on the road for a couple hours already & had to pull over to find a solution. In addition, the man on the phone had a thick foreign accent & difficult to comprehend. Upon arriving, luckily someone cancelled so we were able to get back into the Hyatt. The public parking is deceptively expensive if you exit your car at all. The rules state $3/hour and $24max/day. However, there are "no in/out priviliges", meaning you pay when exiting and get a new ticket upon re-entering. The timer resets at midnight so, by 8am you are already at $24 before the day even starts. Just leaving once/day for a couple hours ended at $48/day... significant after several days. The max is actually $72/day if you happen to leave/return at 8hr intervals. I mentioned to the hotel manager that this was unexpected & he said many customers are surprised by it. It is a money grab that left a bad taste in an otherwise good stay.

Clean rooms and the staff super helpful and friendly