THE LOWLINE HOTEL, PART OF JDV BY HYATT CHARLESTON

This has become one of my favorite places to stay while traveling for work in Charleston. The rooms are gorgeous but the staff is what gives 5 stars. Huge shoutout to Khadijah, Mitchell, and Jordan. They’re the real hospitality winners.

We really missed not being able to make a cup of coffee in our room when we wake up, and there wasn’t a free cup of coffee to be had downstairs either (we like our coffee!). When I reserved our room (via Expedia) it was listed that breakfast was included, but when checking in we were told that no, it wasn’t included. There was confusion with the staff as to us even being able to eat breakfast in the dining area, so we ate off site the first 3 days, which added $30-40/day to our daily expenses. We then found out on day 4 that we could eat breakfast at the adjoining Hyatt, so our last 2 breakfasts were there, and they were excellent, as was their staff. The valet service gentlemen were wonderful and always went above and beyond for us.

Room was A1 Nothing

CONS: Lots of dirt and dust balls under the night stands, we booked a breakfast included hotel but we were told it was not complimentary, $300.00 later an agent from the Hyatt House we visited with informed us to use their facility for a complimentary breakfast, Hyatt Lowline could at the least have free coffee available

Renovation was beautiful Bathroom Toilet ran and sink clogged

Great location!

Very comfortable beds and pillows. The room and hotel was spotless. This a great choice for a trip to Charleston.

Such nice decor, super clean, great location!!

Beautiful, comfortable and convenient location! We loved our stay!

Large Designer rooms and a nice hotel update. Really enjoyed my stay in the front desk. People were great.

The staff was so friendly and the location was great!!

Brand new spot didn't have anything to complain about other than the parking. Valet was 55 i was told that was the way to go because the actual parking garage was owned by the city. But I opted to just pay the city and it turned out to be cheaper

What a pleasure to stay in this sparkling new hotel in Charleston. A respite from the city. Super comfy new beds and everything in the room was well appointed with special details. We were just passing thru so only stayed for 1 night but will definitely return to check out pool! Highly recommend!

Highly recommend!

Staff were very friendly and helpful, extremely accommodating and helped us feel welcome. Will definitely rebook here again. Beautiful hotel and above and beyond friendly staff. Restaurant and parking expensive but convenient.

Nice quiet big room. Really wished it had a coffee maker.

This gem of a property had it all. Loved it!

Great location, helpful and friendly staff, very clean

This hotel was recently remodeled and rebranded. It is in a perfect location and there is option for self parking in the garage ($26/day or valet $55/day). We opted for valet and were very pleased with the ease of that process. The front desk staff was very friendly and helpful. The rooms were very nicely decorated and well stocked! There was a fridge in the room but no microwave. The only negative is the bathroom door was a shaded glass. So when you turn the light on, it lit up the entire room. I would definitely stay here again. There were so many shops, food, and bars within walking distance. We didn’t try the bar/restaurant in the hotel but it looked very nice and the prices were reasonable.

Exceptional