Residence Inn by Marriott Charlotte Steele Creek

Overall good, I was placed in a wheelchair friendly room and the shower/bath was not the best to shower without making a mess.

Friendly staff and safe location

Clean and what was needed for one night

Na

Exceptional

We always stay here at Residence when in Charlotte. This was the first time using the laundry facilities. The only thing that needs attention is the front load washer. It needs to be cleaned as there was a distinct odor. Used the other washer as an alternative.

Exceptional

10/10

This was a last minute booking but a great one! The property was clean, the staff was nice and the room were clean and spacious. Will be returning next time Im in the queen city!

Puppy is clean the staff is very friendly Overall, I do think it’s extremely overpriced. It’s still basic.

Everything from check in and check out

The property was amazing and the breakfast was on point. Staff was very accommodating and room and pool was very clean!!! 10/10

Great hotel to stay at and very pet friendly. The front desk staff were amazing and very welcoming especially to my dog.

Great

Friendly staff, clean hotel, and good lighting in parking lot at night. Room was a nice size, bed was very comfortable, and i like the bathroom. Noisy refrigerator all day/night and no bag for trash can in room.

Exceptional

Power was out in the hotel for hours due to weather. I would expect that a hotell of this caliber had a backup generator at least for the common areas. Additionally if weather kept me from arriving at the hotel I would still have to pay for my room but when weather prevents the hotel from being inhabitable I still have to pay for my room ?! That doesn’t make sense

Overall, we had an excellent stay at the Residence Inn at Steele Creek. We booked a king-size bedroom with a pull-out sofa for one night before flying out of CLT the next morning. Our room was on the first floor directly across from the patio/pool access hallway. The room was clean and spacious, but the bathroom shower did look like it could use some cosmetic repairs. Overall, the grounds were well-maintained, but some people on the patio may have been smoking, as the smell carried into the 1st-floor hallway. We left at 5 am and did not get a chance to partake in breakfast, but we were pleased with our experience otherwise. The hotel was in a safe area and very convenient for us to drive to the airport from. We would definitely consider staying here again.

Room was clean and comfortable. Staff was super helpful and friendly

Great