Sonesta Simply Suites Charlotte University

Always welcoming

No vending machines as of yet but they're coming from what the staff say

Clean room.

I liked the location and the room. It could use some upgrades in the entrance. The check in time is too late. Most hotels check in time is 3:00 I arrived at 3:00 it’s time is 4:00, I had to pay $17.50 to get in the room, also I needed an hour extension and it would have cost me an entire day.

Enjoyed my stay everything was great thank you for your hospitality

The room was spacious and clean. Great value and location. Only issue was elevator was not working. Was told it would be several days before they would be fixed. Staff was friendly. Would definitely stay again at this property.

Nothing. Unfortunately, I did not have a positive experience during my stay The hotel did not look like the photos online. I booked a 3 night stay but left after one night because I was uncomfortable. The carpets in the common areas were filthy with stains, the room was dusty and there was a noticeable odor. My room key repeatedly stopped working. I had it replaced three times and it still failed to work properly. The property is outdated, poorly maintained and in desperate need of renovations. I would not recommend staying here

The rooms were nice The elevator was not working

The staff was very welcoming The elevator did not work

Location Order in room

Me agrado mucho la estadía en este lugar, la habitación muy cómoda y el lugar muy tranquilo, si lo recomiendo y volvería a utilizar el hospedaje de este lugar.

Booked online. Photos on website must be old. This property needs major maintenance and a deep clean. Common areas are dirty and grubby. Carpets stained. Smells like mildew through the hotel. Half the laundry washer and dryer were out of service. Doors not latching. Entryway door needs replacement.

I loved everything about my stay. The location was easily accessible to any an everything we needed yet secluded enough in a quiet area. The beds were like sleeping on clouds. Great price for a weekend stay an helpful staff. I liked everything about my visit

Lots of no smoking signs but yet I still smelt the scent of Marijuana in the hallways on the 3rd floor.

Rooms were clean and spacious. Bed was really comfortable. Staff was very helpful and friendly. No shop to purchase snacks or drinks

The hotel was superb. The only issue was that the elevator was broken until the last day of my stay.

One of the better options in this area - however, the kitchen was missing some items such as - cutting board, forks, etc. I did ask the staff and they did provide. Overall, price and location is good.

Clean room Staff member was acting ghetto and loud had a lady pull up to fight her at the job, and the elevator wasn’t working.

Check in was absolutely ridiculous the card machine did not work the elevators did not work the a/c on the third floor in the hallway was also broken not to mention it was 95 degrees overall I will not recommend this place to anyone the staff was not helpful at all floors were dirty and old this place needs help

It’s location was good The room smelled like dog urine really bad and it had the worst grease smell on top of that there was stains on literally everything it was not worth the money at all