Sonesta Simply Suites Charlotte University

Awful was supposed to be canceled

Terrible experience.

rude staff

Our room was 1st floor, spacious, no housekeeping services, and A/C cooled room adequately but didn't keep up with humidity, therefore room felt damp and musty. You have to ask if you need fresh towels or hair dryer, which are then cheerfully provided. Location is very good and parking is adequate. Full kitchen is a nice feature. Staff was very pleasant and helpful. Property seems a little dated and could use some basic maintenance.

It smelled

The staff were very accommodating and courteous. My stay was very enjoyable.

I like that hotel for the price we got a good stay,if they can install cameras that will be great, the staff is really nice

Staff was pleasantly nice and polite

Great overall, will definitely be back

The Southern Hospitality was unmatched. great place and great people.

Clean and great price

I think the building isnpretty old but not bad. For. The price you get what you pay for but one thing is the room is very spacious

The room was also quite noisy. There was constant disturbance from both the parking lot outside and the hallway, with doors opening and closing throughout our stay. Because of the lack of privacy and the frequent noise, we didn't feel comfortable or particularly safe.

Room smelled odd, and the shower drain was clogged

Clean Rooms & Nice Staff.

truly a very nice place to stay

Always welcoming

Clean room.

Enjoyed my stay everything was great thank you for your hospitality

The room was spacious and clean. Great value and location. Only issue was elevator was not working. Was told it would be several days before they would be fixed. Staff was friendly. Would definitely stay again at this property.