The Doyle Hotel

Location and clean. My room had a great veranda, perfect for morning coffee.

There were no personnel or facilities for breakfast. The cafe was widely advertised but not open during our stay. The lobby was beautiful but the property was eerily empty during our stay. The fact that there was no staff on site and the amenities were scarce. The rooms were musty and stuffy. I had bring in a fan for the night.

Rooms could use an update as walls and counters had chips. A bit larger refrigerator would be helpful. A very, small mini refrigerator in room. Enjoyed drinks on the roof top bar. Good place to have a drink but better options in the area to enjoy a good meal. Front staff very accommodating.

No staff to be seen. Check-in was delayed by two hours because they hadn’t cleaned the room. Toilet was broken. Window shades wouldn’t close. No toilet paper in public restrooms. Trash left on common space tables. Literally could not find any staff during the stay.

The property was located within walking distance of the downtown mall. The property was clean and well-appointed. Our experience was disappointing, particularly when it came to security and communication. There was no staff available when we arrived, and the “self check-in” process was truly self-service. We had to figure out on our own whether our room was ready and how to access it. What concerned us most was the lack of privacy and security. A staff member left a list of guests checking in that day, including their room numbers, out in the open where anyone could see it. In addition, access to the room was based solely on the last four digits of the guest’s phone number. This made us feel very uncomfortable and unsafe during our stay. While self check-in can be convenient, there still needs to be clear communication and basic security measures in place to ensure guests feel safe and their personal information is protected.

The roof top bar was amazing and staff did a great job. Ate at the cafe and food was pricey but good.

This is the Spirit Airlines of hotels. I understood when booking that this was a "virtual" hotel, as in, no Front Desk or any lobby staff on site. The website, however, did state that valet parking was a feature. When we arrived at the hotel, there wasn't a valet kiosk and since the location of the hotel is on Main St., street parking was not an option. We had to contact the number to find out that valet parking was not available on the weekends and then were sent a map showing where to park. Not sure why this information was not provided when the room number and entry code were sent. The lobby was a ghost town, but there were empty glasses, napkins, etc... scattered throughout various seating areas which was not a good first impression. We went up to the Rooftop for dinner and they were clearly understaffed so the poor person that waited on us was running around doing the best he could but the wait time was not acceptable. The room was decent to sleep one night. The bath gel container in the shower was empty so we had to use shampoo and the shower curtain was a foot too short so water poured out onto the floor. The following morning as we were leaving the hotel, the lobby looked like a frat house after a party. We will not be returning, thank you very much.

Location and rooftop bar. They didn’t clean the rooms in the 3 nights were there. No reception. Resturant wasn’t open for breakfast at 9am on Friday.

Love the automated check in and intermittent staff for questions. Service was so limited! I saw so many people struggling to get in/out with luggage, with no help even getting the nonautomated door open. The room was clean, but there was no follow through on requests--basic like water bottle refills or coffee pod refills. These seem like basic amenities to me.

Fabulous room. Had dinner on roof and was excellant!

Nothing to note It’s just weird. It’s a ghost hotel. The place never opened for breakfast, for example - the chef was there, but he just sat there in the lobby because no one else turned up, and the cafe associated with the kitchen also didn’t open up so he just sat there. There’s a full bar and coffee area, but no one working there. There’s a person near the door for some hours every day, but who knows when. It’s all digital check in and there’s no one to ask anything to when you need it. And maybe that doesn’t sound bad, but as I said, the hotel is weird. You will have questions. There will be things that are broken. The water pressure will confuse you, the sound from the pipes concern you, and the music in the lobby is 90s rap, while the decor is styled in pastel velours and angular, minimal, uncomfortable furniture. Weird.

We liked the rooftop bar, it was very unique. We disliked our room. I wore white socks and they were very dirty after just an hour of walking in our room. The lighting was also very poor in our room other than the bathroom.

Read some mixed reviews before my stay but wife and I came with our Siberian Husky and were pleasantly surprised. Very clean. And being a property without a traditional front desk/check in process. It was great to that at least concierge was there about 90% of the time. Great breakfast from the cafe we kept going back to. Rooftop was awesome. Definitely coming back!

Soap dispenser empty at check in, took 2 tries to get staff to address. Only half roll of toilet paper at check in. Keypad did not work late at night, had to chase down staff to change code. Lobby bar never open. Bathtub floor is very slippery - needs a bath mat or no skid surface.

the codes wouldn’t work properly for us or other guests, the cafe wasn’t open as advertised, the air conditioning was not working properly, couldn’t even find ice , no staff around not able to reach anyone by phone or text till right before we decided to check out a day early and then they refused to refund us the 2nd night . very disappointed experience

Really lovely interior. My room was clean while curated with a lot of nice little touches.

Should not have to pay for parking

than you would expect. The Cafe was closed for 2 days .The roof top bar was very nice. Very good location

To start, there was no valet when we arrived. They never cleaned rooms or brought towels. There appears to be no staff so it is very difficult to get assistance with things. Beds were comfy though.

Nice place, cool area