Residence Inn by Marriott Buffalo Galleria Mall

Room layout was great. Free breakfast was good. The kitchen was handy. The shower was dirty. There were different lengths of hairs on the shower wall. It was disgusting.

comfortable

Great staff and breakfast service.

Breakfast waffles was amazing

The pool was great and breakfast was fully stocked. The kids loved the waffles. The rooms need updating.

I went to the front desk to request a room change. While the new room did not have ladybugs or visible stains on the sheets, the comforter had multiple brown stains. I called the front desk again to request a replacement comforter, but unfortunately, the second one provided was also stained. Overall, I am very disappointed with the cleanliness of this hotel.

Room was clean and staff was great!

The staff was super friendly and helpful. Breakfast was really good. Pool was open and kids got to swim! It was just a very pleasant stay.

It was very nice to come back to my after working all day and be able to relax as if I was home . The staff was very nice and helpful. Thank you

Good room, just saw one roach but like it wasn’t a big deal lol

The breakfast was great! So convenient More elevators

No & staff did not switch my room

Pretty, curbsides appearances, clean, easy check in / out services.

very nice stay but must mention the lovely service of the receptionist Kelly. Kelly was there when we arrived, so helpful, cheerful, friendly & professional and was also there for our departure the next morning. What a shining star! Thanks Kelly for being such a wonderful example of excellent customer service & hospitality!

We were charged a $10 parking fee for an open lot with plenty of space around ??? Ridiculous

clean comfortable room. Excellent accessories in bath and kitchen.

Breakfast staff woman (blond)was awesome. Went above a beyond everymorning Front desk staff told us we could change cards before sunday . We check in friday for 2 rooms friday night other person arrived and couldnt change cards because they had already charge the card full price for bpth rooms. Man at desk was very condensing didnt get the fact it was a debt card and they took 1400 out

In the back where there's a huge grass area for the dogs that there was a whole slew of mosquitoes.

Great property, a little worn but comfortable and safe. Breakfast was good with lots of options. Easy to parking and lots around

The hotel charged an extra fee because we lived in the city. That deposit was unexpected and not communicated in the booking app.