Quality Inn Chesapeake - Greenbrier

Dirty everything. No iron. Rusty microwave. Only 1 channel on the tv. Smells like chemicals, dog and old food, among other things. I complained and nothing. Room smelled so I purchased incense and candles. Was accused of smoking "something" and was told to pay 100 extra or leave. I left.

Mediocre at best. Best thing that this place has to offer is the surrounding businesses close to it. I was there for five days No housekeeping was done to room. When I needed clean towels or washcloths, I had to chase people down to request them. If I wanted the trash, empty emptied, I emptied it myself. My recommendation would be to keep looking.

I liked that the ice machine worked. I didn’t like how dirty the property was outside and in the common areas. Worn down, neglected and quite filthy. Noise from outside the hotel was also bothersome.

staff was super nice and helpful, great option for cheap and in a pinch. cleanliness was okay but could be better

There was no 'Do Not Disturb' sign for the door and we were awakened very early after arriving very late (2a) that night. When asked to come back later, they never came. We stayed 3 days and NEVER got our room cleaned. Trash emptied day 2 only. Got towels at desk There were signs (& advertised online) for breakfast and a gym. They had coffee ONLY in the main lobby. No coffee maker in the rooms and I NEVER saw a gym. Even if there was a gym on the 2nd floor we could not have accessed because my roommate could not climb the stairs (no elevator). The door to the room was extremely offline and difficult to open and close. I had to push hard and loudly slam the door (ours was not the only one, we heard others). My roommate was unable to enter & leave without assistance. All issues were communicated to management who responsed they could no nothing. They were very upset when I reported to Expedia and agreed to a refund after rude and UNACCPTABLE behavior! Worst hotel stay ever!

Bathroom sink kept getting stopped up and we were having issues with cutting the TV on the whole entire stay but other than that I was affordable for the cost. Rooms were clean and no bugs

A/C was loud (small room exacerbated it); bed sheets could be newer

The room had blood on the wall. A fire alarm was gone.The mattresses were disgusting. The staff was very unhelpful and was unable to give me the best door to come in and out of. There was a lot of people standing around outside. They said a breakfast buffet was included and it was not. I would not want to eat there if there were. The smell was the worst. I was unable to breathe because so much air freshener was sprayed. Just after a half an hour I had to ask for a refund because my nose was burning. The man was really mean and told me “Next time stay at the Hilton”!

Will, my remote for the TV didn’t work but other than that everything was OK

Breakfast was not available. Late check- in was available.

Poor customer service, unclean room, air conditioner didn’t work. Smoke detector was beeping and we had to go get them twice to fix it. Asked for a refund but the hotel declined our request and charged us for an extra day that we didn’t stay. I will NEVER stay at another Quality inn for as long as I live. We paid way too much for three nights, because they charged us for four nights. I wouldn’t recommend this place to anyone. Disappointed!!!!

Far too much air freshener. Smelled it in my sleep. The AC unit sounds like a jet engine. The front desk staff barely greeted me upon check in. There are no amenities like coffee, shampoo, body wash. Finally, tho the bed was comfortable, I've had pieces of bread thicker than the pillows.

We were missing pillow, towels. Mirror had a big crack in it. No coffee, breakfast was a joke, waffle maker was broke, juice was watered down, no knife to spread butter or cream cheese, when we did get coffee it was filled with grounds. One and done here

Pleasant

Nothing really. Very dirty carpet and has a window unit. The air conditioner was very noisy and hardly worked. Ice machine was disgusting!!

The 24hr waffle house near by and the shower. The mattress was very hard and then, the room was not properly cleaned, one of the beds smelled like pee and the sheet were not clean as well. I'm glad I brought my own. There was bugs crawling around and it has a weird smell.

Moved to another room- tv didn’t work Moved to another room smoked detector disabled , no towels Next morning in Continental breakfast, the waffle maker didn’t work, coffee was cold- told staff- they said they were out of coffee . This was at 7:30 am Asked for managers phone number, they gave me an email address . I sent email 2 days ago and have no response Called and filed complaint with Choice Hotels to cancel and get refund on two remaining nights that I refused to stay. They gave me owners Choice hotel email. Sent email 2 days ago- no response Sent email to local fire chief about 2 rooms with disabled smoke detectors and blocked hallways The chief said they were going to investigate I have camped in the woods in my tent and prefer that over this hotel DO NOT SRAY THERE

This property is very nasty. It looks like it should be in the hood and not in that area. I had to change my room because it was any shower curtain up and the mini fridge was broke. It was towels thrown in the corner on ever floor at night. I would never stay there again, my flight was canceled I checked out of there and went to another hotel. Very disappointed

Nothing Dirty carpet. Dirty laundry in hall ways. No shower curtain, bugs, no telephone in rooms, no elevator had to drag suitcase up 3 flights of steps. I’ll send photos. Breakfast area was gross. Spillage everywhere. I’ll stop here

Garbage strewn in the hall, also bins of garbage in hall, water leak in hall. Toilet seat not installed properly, broken shade stored in corner of room. No desk chair, linens dingy, hair in between sheets. Room in disrepair. Not to the standards of other Quaility Inns.