Comfort Inn Chester - Richmond South

The place was under construction .

Exceptional

Mostly quiet. Thoughtful front desk. Bed was comfortable. Had dinner at Don Pepes located in the parking lot, was good. Rooms were old, shabby and appeared clean. Lobby torn apart pool empty Elevator carpet littered and filthy shower/tub ancient. Fridge not cold and fell out on me when I tried to open The white comforter cover was stained. Pot smell was strong. The parking lot was full of trucks (renting the spaces?) Workers hanging around? Single woman, I didn't feel secure. No other guests that I saw . Random men/workers? hanging around.

Do better

The room was nice, the bed was comfy The building was under renovation, which would have been nice to know before I arrived. No Continental Breakfast, MASSIVE disappointment, half the vending machines didn't work or half worked (one gave me the incorrect drink and was warm) and only one functioning elevator. I couldn't even use the pool if I wanted to.

P I didn't like the room But I don't like the bathroom because it was not clean

Room was flagged as non-smoking but distinct odor of Marijuana when entering the room. Ice machine " out of order" plus side mattress was outstanding

They were renovating. No hot breakfast and the pool was closed. It was clean. When you saw the staff, they were easy to interact with, but they liked to stay in the office on their phones.

Good

The desk clerk was hanging outside with someone so we waited 10 minutes to check in. The lobby is under renovation, so the free breakfast was in a mildew smelling room. Food was incredibly sparse. There was a puddle of water in the hallway. At least the AC worked and the sheets seemed clean.

Nothing at all. It was the dirtiest hotel ive ever stayed in. There was a used condom beside the bed as soon as I walked in. It smelled like weed and fund all over hotel. The pool was inoperable. The elevators was just pure filth. Who ever owns this property and who ever works there should be ashamed of being associated with this property. It really should be condemned!

The property is undergoing renovation in the restaurant as far as we could tell. But the rest of it needs a lot of TLC. The staff were helpful.

Hotel is going through renovations. Pool is also closed. I would have picked a different hotel if I knew

Hotel outside looks decent, but inside it's a nightmare. Carpets in hallway and elevator are old, dirty and sticky. Elevator buttons didn't indicate where you going and where actually you are. Carpet in room are cleaner but sticky too. Toilet bowl are so low, so my ⚾⚾ were touching surface of water. Bedding was decent and clean and towels too. We decided not have a breakfast there 🤢.

Staff tries to help. Dirty, no shower curtain, shower rod removed from wall, no pool, no breakfast area (just grab and go that was 1 hour late), toilet wouldn't flush.

s

Pool was drained for maintenance. Breakfast area being remodeled so breakfast selection limited. Remote didn't work for TV and 2nd remote didn't talk to TV either. Not expensive, so okay overall

Pleasant

Nice hotel for a quick stay

Dirty, smelly, bad customer service