Homewood Suites by Hilton Richmond-Chester

Exceptional

Exceptional

Exceptional

Superb

This hotel is wonderful. There are no negatives at all..I would stay here every time I'm in the area. Everything was wonderful from the start to the food to the amenities. The Wednesday night happy hour was excellent as well.

Was sent to wrong room with people in it already.

Sheets didn't appear to have been changed. Otherwise, the property seemed fine.

Very good

The breakfast was good. The staff was amazing,the rooms were clean. One of a very few hotels with a pool. It wasn't a real negative. It was a lot of kids there. Probably a tournament .

The Quietness the cooking grills and the pool of course The Pool should be open till Midnight with the amount of money you spend on the hotel room. The kitchen didn't have everything i needed. The elevator is shity and all the amount of walking with your things you have to do just to get to the raggedy elevator is insane.

The Pool should be open till Midnight with the amount of money you spend on the hotel room. The kitchen didn't have everything i needed. The elevator is shity and all the amount of walking with your things you have to do just to get to the raggedy elevator is insane.

Exceptional

We generally look for Homewood suites location while traveling with my young children. The one bedroom option with a kitchen always fits our needs. Every time we stay the staff is always incredibly welcoming and friendly. This past stay we received a complimentary upgrade to our room which was not necessary however highly appreciated.

The room and hotel were wonderful. The room was spacious and kitchen and bathroom was very nice. At check in, the staff was very friendly and helpful. I will definitely stay at this hotel again and also in other cities.

Exceptional

Exceptional

The only thing I didn’t like was that some of the dishes had food residue on them for example a couple knives and forks, a plate or two and a pot. I simply saw how large the facilities were and I decided to wash dishes and make everything exceptional but other than that the facilities and dining and room and bathroom were excellent

Everything from the location to the staff to the suite, it really made me feel at home and at peace The only thing I didn’t like was that some of the dishes had food residue on them for example a couple knives and forks, a plate or two and a pot. I simply saw how large the facilities were and I decided to wash dishes and make everything exceptional but other than that the facilities and dining and room and bathroom were excellent

Never again. Stay away from the area

Breakfast was excellent, our room was clean however the panel that was in front of the air conditioning unit was not screwed in and just leaning against it. Very dangerous if we had children. Front staff staff was nice and friendly. As a rewards member, we receive a small token usually bottled water which was not received