Courtyard by Marriott St. Louis Chesterfield

Overall stay was good but the shower floor was very slippery and I had to put a towel down so I wouldn't slip. Also, my 20 dollar incedital is still on my card. Please remove.

No continental breakfast. Charged for not turning in the hotel cards. All hotels I have stayed in have do not require the cards to be returned as they are not reused. Was charged $40.00 for two cards. I can return cards if they will refund.

The room was beautiful and clean. We enjoyed the pool and the bar while we were there. Great amenities!

Great staff. Clean and beautiful property. Great aesthetics.

a breakfast included.

I thought there was a complimentary breakfast. There is not

This location was perfect for my needs on this trip, I was pleasantly surprised by my room, the only hiccup in the whole stay is the fact that I was pulling a UHaul trailer on my arrival, and the parking lot was a bit tight for maneuverability for a trailer, but otherwise had a great experience.

Great staff. Always ready to help with fast professional checkin. My wife appreciates it so she can get busy shopping Kaldi’s close by. Chick Fila A right in front.

Always consistent quality stay. Great staff. Sidney really took care of us. Very pleasant and professional

Had a great stay. Check in was easy and the room was very clean and comfortable. The only issue was the air conditioner was loud but that was pretty minor and it didn't disrupt my sleep too bad.

Easy check in. Most accommodating. Great room

Wish there was a way to walk to the factory from the hotel.

The pull out couch had skittles and the wrapper fall out when I opened it. And I had to go ask for sheets for it. The room only had 3 towels for a stay booked for 4 people. I had to ask for more towels day 2. The room was never once cleaned or trash taken out. I never hung the do not disturb. I was in town for a funeral and was gone from the room almost the entire time. I left the towels on the floor in hopes they would be changed and never did get new ones.

The staff was amazing and kind! I arrived early due to my flight and they were so helpful and accommodating. The room and property was very clean and maintained.

My wife and I stay here at least once a month when we visit St Louis area. She loves the local shopping and restaurants. Staff always attentive and friendly. Angela went above and beyond with the check in. Very busy with many guests but helped us all. On my way out. Heard another guest ask Angela her name to give compliment. I heard this and told the fellow guest I agree with him.

Bad

Absolutely wonderful! Will definitely be staying again!

Overall good stay

Tourists trap everything costs too much

The Managers ar the front desk are pretty useless. I only booked here because it said that cribs or pack n plays were available. I confirmed via phone they had one. Apparently they lie. Upon check in with a very exhausted 6 month old baby, we were told they needed to find the crib. 1 manager didnt know what a crib was. Then they said "if" they find it, they'll put it in our room while we grabbed a bite to eat. No call saying they didnt have 1 so we could buy one. Luckily we had the forethought to buy one in case. Upon our return & realizing they didnt have a crib, the manager got snippy with my husband when he inquired about the status. We will not stay here again. Plus they were extremely slow on check in & didnt know their system. Not to mention, the bartender had to hunt someone down just to check us in after waiting at the desk for 10mins. They were yapping it up in back.