Best Western Heritage Inn - Chico

Very clean

The air conditioner was pumping out warm air.

The facilities were as expected for building of this age. Breakfast was your basic fare and typical for this type of hotel at this price. Our biggest complaint was the lack of hot water in the shower. After leaving the shower running for 10 minutes, water temperature was barely tolerable. Otherwise the room was comfortable and working correctly.

Our room had no AC and was blowing out hot air. We got in at 10 PM, and the only thing the front desk could say was, “oh. I thought they fixed that.” they had no other rooms available, so we had to repack all of our bags, find another hotel, and drive across town.

Very nice maintained well kept hotel. Thank you. Service is great.

Room was clean and staff was friendly. Great breakfast every morning. Pool and hot tub were clean. Room had good AC and blackout curtains. Weight room needs dumbbells, ice machine on 3rd floor didn't work. More vending options needed. Excellent experience.

The rooms were clean and the beds were very comfortable . The breakfast was delicious and I can’t say enough good things about the staff. They were so helpful and pleasant made our stay even better.

Clean simple check in and the room was perfect. Felt quite fancy for only $100 a night. The ability to log into my YouTube on the TV was awesome! Very highly recommend if you need a place to stay.

I know, I should have asked to be moved, but I didn't.

Beds, blankets, pillow comfortable. Very small bathroom but it worked. Great, clean pool outside. Enjoyed swimming! Breakfast was great: scrambled eggs, potatoes, sausage patties, muffins, toast, bagels, yogurt dispenser (!), waffles, juice.

The beds in our room were really comfortable. Quiet and clean pet friendly rooms. Double luggage racks were provided which is really nice. Wonderful spread for breakfast with waffles and freshly made yoghurt. I like that there were cookies and cold water available near the front desk to welcome guests. Onyx was super helpful in checking us in.

Great breakfast and friendly staff.

Great Stay. Room was clean and breakfast is good. I recommend this hotel

Convenient and Great Price! Great staff! Highly recommend!

Breakfast was good, staff were nice, but the shower in the room didn't work, elevator was broken, and pillows weren't the most comfortable.

Breakfast and clean room

Everything was real good.

Superb

Clean

It’s a great spot I would stay again